Help: place image on Illustrator won't work

Forum|Forum|8 years ago
June 13, 2017
1 reply
827 views

Hello, I've been having trouble with the images on Illustrator, every time I try to place one, the image does not apear and the paths on the file become transparent.

I found It could be FontExplorer but I do not have that plugIn installed. I've already tried uninstalling along with the preferences and reinstalling but no luck.

Any ideas on how to fix this please?

place_image_in_illustrator_problem

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Monika Gause

Community Expert

Which version?

Which system?

What exactly is happening step by step?

N

nataliag78056714Author

Participating Frequently

Is creative cloud version 21.1.0 for Mac,

I try to place an image, the program wait a second, the image does not apear, the paths I was working on turn transparent. and I have to close the file to see them again.