I have a Wacom PTH-660 using Illustrator CC2022. Pressure on Calligraphy brush is greyed out

New Here ,
Jan 31, 2022 Jan 31, 2022

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Hi Everyone! 

I;m having a really hard time to get the pressure sensitivity work on Illustrator cc2022 V26. I already unstilled and installed Wacom Driver and Illustrator, restart my mac and still have the pressure option on my calligraphy brushes disable, 

 

Can someone help me on how can I fix this issue? I've been trying everything that wacom and de Adobe community has been saying to do but nothing result the problem. 

 

Thanks again 

 

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

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Adobe Community Professional ,
Jan 31, 2022 Jan 31, 2022

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I'm guessing from the screen shot you are on a Mac?

Did you allow Wacom access in your Mac OS Preferences/Security?

https://support.wacom.com/hc/en-us/articles/1500006267961-Setting-up-Mac-OS-security-settings-on-10-... 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Adobe Community Professional ,
Jan 31, 2022 Jan 31, 2022

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New Here ,
Jan 31, 2022 Jan 31, 2022

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Hi!

I tried this already, the only think that I got stocked with is the previews versions of illustrator, apparently they aren't available anymore, so you know where I can find those older versions?

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New Here ,
Jan 31, 2022 Jan 31, 2022

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Screen Shot 2022-01-31 at 3.27.51 PM.png

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Adobe Community Professional ,
Jan 31, 2022 Jan 31, 2022

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https://prodesigntools.com/ 

Has direct download links on the right column.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Adobe Employee ,
Jan 31, 2022 Jan 31, 2022

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Hi @JimenaVegaACN,

 

We are sorry for the trouble. As @Monika Gause suggested, you may contact our technical support team (https://helpx.adobe.com/contact.html?rghtup=autoOpen). You will see a small chat window in the right corner. Type your issue there, and it will take you to one of our support representatives.

Anshul_Saini_0-1643672630860.png

 

Our support representative here would be able to perform remote troubleshooting and assist you accordingly.

 

Regards,

Anshul Saini
 

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