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Lukevanwijk
New Participant
February 5, 2018
Answered

illustration turns into weird lines after ram error message

  • February 5, 2018
  • 1 reply
  • 235 views

Hi there,

I have a question, I was working on a illustration and I was playing around with the rectangle tool when suddenly my entire illustration just turned into black weird lines, after that I also got a ram error message.

I had been working on this illustration for a while now and when I open the latest safe it does the same thing with the lines.

I'm working on a imac with 8gb of ram memory and when I go into activity on my mac it says it's only using 4,5 gb of ram when I have the file open in illustrator and I have several safari windows opened.

Someone ever had this issue and knows how to fix it?

    This topic has been closed for replies.
    Correct answer tonyharmer

    Hey there. This may be a GPU-related issue. Could you try turning off GPU acceleration, please? Click the rocket in the Control Strip or go to Preferences > Performance then deselect GPU Performance.

    1 reply

    tonyharmer
    tonyharmerCorrect answer
    Inspiring
    February 5, 2018

    Hey there. This may be a GPU-related issue. Could you try turning off GPU acceleration, please? Click the rocket in the Control Strip or go to Preferences > Performance then deselect GPU Performance.

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