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Will5D19
Participant
September 7, 2021
Answered

Illustrator 2021 won't open linked images with the right version of Photoshop

  • September 7, 2021
  • 2 replies
  • 3020 views

This might be a bit of a niche bug but I've discovered that my copy of Illustrator 2021 will only open linked images in photoshop 2015.5 when I click the 'edit in Photoshop' button.

I've had a look at my Illustrator preferences and can't see any setting to change it.
I've also changed my OS prefrences to open PSDs with Photoshop 2021 as well.

I've never seen this bug and it's only come up since the 'edit in photohsop' button appeared. It used to say 'edit original'. Even doing the dropdown menu does the same.

And no, I can't delete the older versions of Photoshop. Its a work machine, we work with older files from time to time, for production reasons. Saving to legacy can cause issues.

Running Mac OSX Big Sur (11.5.2) on a 2017 retina iMac with an intel quad i7, 40gb Ram and a Radeon 580 8gb model.

This topic has been closed for replies.
Correct answer Anshul_Saini

Hi there,

 

Sorry to hear about the trouble you are facing. I would suggest you toggle "Use System Defaults for "Edit Originals" in preferences (cmd + k).

If this doesn't help, you may open/ install the Bridge application from Creative Cloud and open its preferences (cmd + k) > File Type Associations > Check and make sure Photoshop 2021 is selected in every file association, which can be open in Photoshop.

If this doesn't help either, you may try resetting Illustrator (https://helpx.adobe.com/illustrator/using/setting-preferences.html) and Photoshop 2021 & 2015 (https://helpx.adobe.com/photoshop/using/preferences.html#:~:text=Reset%20Photoshop%20preferences) preferences.
Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator & Photoshop apps will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the articles.

 

Let us know how it goes. We will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

2 replies

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
November 3, 2022

Great you flipped that setting. Remember to change for each file format (eg: jpg, png, psd, tif, eps).

    A
    abzhakim
    Participant
    February 13, 2023

    Hey guys, 

     

    I had the same issue and I finally got it solved. When importing an image into your Illustrator file from PS, make sure to click the LINK checkbox at the bottom before clicking okay and importing it. 

      A
      abzhakim
      Participant
      February 13, 2023

      In other words, in Illustrator, fo to  File > PLACE then select the image/file you want to place, and click on it once, and then once highlighted, check off the box that says LINK at the bottom before confirming "PLACE" (to import).

       

      This should work, it did for me! 

      Anshul_Saini
      Community Manager
      Anshul_SainiCommunity ManagerCorrect answer
      Community Manager
      September 13, 2021

      Hi there,

       

      Sorry to hear about the trouble you are facing. I would suggest you toggle "Use System Defaults for "Edit Originals" in preferences (cmd + k).

      If this doesn't help, you may open/ install the Bridge application from Creative Cloud and open its preferences (cmd + k) > File Type Associations > Check and make sure Photoshop 2021 is selected in every file association, which can be open in Photoshop.

      If this doesn't help either, you may try resetting Illustrator (https://helpx.adobe.com/illustrator/using/setting-preferences.html) and Photoshop 2021 & 2015 (https://helpx.adobe.com/photoshop/using/preferences.html#:~:text=Reset%20Photoshop%20preferences) preferences.
      Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator & Photoshop apps will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the articles.

       

      Let us know how it goes. We will be looking forward to your response.

       

      Thanks & Regards,

      Anshul Saini

        atelier-ma
        atelier-ma
        Inspiring
        November 3, 2022

        Thanks! "Use System Defaults for "Edit Originals" worked for me.

          Anshul_Saini
          Community Manager
          Anshul_SainiCommunity Manager
          Community Manager
          November 4, 2022

          Great! Glad to hear it worked for you, @atelier-ma. Please don't hesitate and feel free to reach out if you run into any issues or queries in the future. We'd be happy to help.

           

          Thanks,

          Anshul Saini

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