Skip to main content
J
jazmina_3483
Participating Frequently
December 16, 2024
Question

Illustrator 2025 terribly lagging

  • December 16, 2024
  • 2 replies
  • 5576 views

Dear Community,

I’m encountering a critical issue with Adobe Illustrator on my Apple M3 Pro running macOS Sequoia (36GB memory). For the past two days, even basic actions like selecting objects have been extremely slow and laggy, regardless of file size.

I’m running the latest Illustrator version (29.1) and have not installed any window management apps like Magnet.

I would greatly appreciate any advice or solutions you can provide to resolve this issue.

Thank you very much for your help!

Best wishes,
Jaz

 

    2 replies

    R
    Rustar
    Known Participant
    February 10, 2025

    I had same exact issues with illustrator on PC Winows11 pro, 32GB, 3060Ti GPU, Ryzen 7900
    I read someone claiming to start illustrator through the creative cloud app instead of desktop shortcuts and it would run much better. This did in fact work for me. I can explain it one bit. I was skeptical until it worked. Best of luck.
    Rusty

    A
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    February 12, 2025

    Hello @marshad70042270,

    Would you mind trying the suggestions shared in this help article (https://adobe.ly/3QeXa9R) to check if it helps? If the problem persists, kindly share more details, like the system report (https://adobe.ly/3QgnRLu), whether Illustrator behaves this way with all files/files from a specific folder and a small screen recording of the problem, so I can check it with the team.

    Looking forward to hearing from you.

     

    Anubhav

    A
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    December 16, 2024

    Hello @jazmina_3483,

    I'm sorry to hear about your experience with Illustrator. Would you mind checking if Illustrator behaves this way with all files? Also, try running Illustrator under a different administrator account (macOS) and after rebooting under Safe Mode (macOS) and checking if it helps?

     

    Looking forward to hearing from you.

     

    Anubhav

    J
    jazmina_3483Author
    Participating Frequently
    December 16, 2024

    Dear Anubhav,

     

    thank you for your answer.

    Yes, it is happening with any file or any size. Even just coping a small part of an image into a new empty file is not possible.

    I just tried another completely new user, and also after rebooting under Safe Mode, but it has not helped.

    I just do a simple selection of the background with the mouse and now it is even worse: Illustrator becomes all at once not reponsive. I cannot use it at all.

    How can I fix this?

     

    Best wishes,

    Jaz

     

    A
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    December 19, 2024
    Screen_Recording_2024-12-18_at_6(1).mp4

    Hello @jazmina_3483,

    I've sent you a DM. Kindly check.


    Anubhav

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices