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Illustrator can't create or open any file on mac

Community Beginner ,
Nov 30, 2022 Nov 30, 2022

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The Illustrator crush and get a 'busy' cursor when i try to open any file or create a new file since this morning. Illustrator is installed on Mac OS Monterey. And i tried to reinstall the app or reset the preferences it doesn't worked. Any help would be appreciated. 

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Bug , Performance , Tools

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correct answers 1 Correct answer

Community Beginner , Dec 01, 2022 Dec 01, 2022

Im able to solve the problem with help from defaultoj575640rdf9's post.

Which is typing in the terminal

sudo atsutil databases -remove

and restarting the Mac everything worked fine.

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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Community Beginner ,
Dec 01, 2022 Dec 01, 2022

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Thx bro!

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Community Beginner ,
Dec 01, 2022 Dec 01, 2022

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Im able to solve the problem with help from defaultoj575640rdf9's post.

Which is typing in the terminal

sudo atsutil databases -remove

and restarting the Mac everything worked fine.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines