Illustrator color picker only shows white... help!

[thejrowe]

I am experiencing an issue where no matter what i click on with the color picker, it only returns a white swatch. This is terribly limiting.

ANyone else run in to this? Have a fix for it?

[mjbelt · Accepted solution]

Are you selecting the color? or typing numbers in.

[mjbelt · Accepted solution]

Make sure you're not selected on the Mask in the Layers Panel.

[ImKiki5E88]

Hi, I rarely work with layers, but when I use them, this problem occurs. It happens when I move the top layer from the top to another level below the current level. However, when I move the layer back to the top, the white color bug is gone. I hope that helps.

[Katie31380602932m]

I never asked about layers and no one in the chat helped me.

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[ImKiki5E88]

After trial and error, I found out that this bug (white color) occurs when I pick a color from a different layer. For example, if I am in layer 1 and then pick a color from a different layer, my object's color becomes white. This doesn't happen when I pick a color in the same layer.

[ImKiki5E88]

turn out those layers are locked, when I unlocked the layers, I can pick any color from any layer without get any white color bug.