I was working on a file today, and mid trying to save it, my laptop died. (so annoying)
When I got my laptop back up and running a few minutes later, I tried to open the document (didn't care if my most recent changes were gone) and I got this error.
I emailed that address like it said to but was wondering if anyone had a quicker fix.
NOTE: I do not have this in PDF form so there's no PDF to try to recover the info either.
I've been working on this file for the last 3 days without any problems. I also checked my recovery file and it's empty.
1 Correct answer
Brittney,
I have tried to alert an Adobe staff friend about this.
No backup?
It is always recommended to create backups with different names regularly, and to store backups in more than one place/way.
And also to save often.
You may use Autosaviour,
https://astutegraphics.com/plugins/autosaviour
If you have a CC subscription, saving files in your Creative Cloud Files folder will automatically create and keep versions up to 10 days,
https://helpx.adobe.com/illustrator/using/crash-file-data-recovery.html
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