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Janet5E42
New Participant
August 5, 2021
Question

Illustrator crashes while copy/ paste/ move and object with pattern swatch fill

  • August 5, 2021
  • 1 reply
  • 920 views

When I am working in a file with non vector pattern swatches everytime I try to move or copy and paste the object with the pattern swatch fill Illustrator crashes.  What can I do to fix this issue?

 

Thanks!

 

 

{Renamed by MOD}

This topic has been closed for replies.

1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
August 5, 2021

Hi there,

 

Sorry about the crashing. I know thats' really frustrating. I would request you to share a few more details like:

  • OS and version of Illustrator
  • Does the crashing happen while working on this particular document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • Is it a new file or an old file.? If it is an old file, where did you saved it? (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
  • Are there any changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.

 

Also, you may try the steps shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/td-p/11434061) and share your observations with us.

 

We are here to help, just need more info. Looking forward to your response.

Thanks & Regards,

Anshul Saini

    J
    Janet5E42Author
    New Participant
    August 6, 2021

    Hi Anshul,

    I have Big Sur 11.5.1 and Illustrator 25.4.1.

    The file I am having issues with is a product file for the company I work
    for so I don't want to share it on the public forum. Is there a way to
    share the file with just you?

    Thanks,

    *Janet McCauley*
    Designer

    Personal details removed by moderator.

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    August 12, 2021

    Thank you for sharing the details. I will message you in DM here on the Adobe community. You may share the download link of the file directly with me there.

    Regards,

    Anshul Saini

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