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Participant
October 15, 2025
Answered

Illustrator Crashing with Style Sheets

  • October 15, 2025
  • 1 reply
  • 147 views

Has anyone else been experiencing that illustrator crashes when using style sheets? i had to install an older version to be able to work. Seems like Adobe knows about this but has not sent out a fix??

Correct answer jchapman11

Hi @jchapman11,

You will find the Beta tab in the Creative Cloud Desktop app, as shown in the screenshot below:


Click on Beta>Install Illustrator Beta and let us know if that helps.

 

We will be happy to assist you further.

 

Thanks,

Harshika


it opened in the beta version without issue. thank you!

1 reply

Community Manager
October 15, 2025

Hello @jchapman11,

I'm sorry to hear about your experience. Could you share more details, such as the version of the OS installed, the version of Illustrator you were having trouble with, along with details of your exact workflow, including a screen recording of the problem, so I can check this with the team?

Looking forward to hearing from you.

Anubhav

Participant
October 16, 2025

i have a mac- 15.6 (24G84)

its the most recent version, and the version before-that crash when i open files that are using style sheets. 

here is a video showing the issue https://www.dropbox.com/scl/fi/hj954t5lmb82r92b8j0zf/style-sheets.mov?rlkey=5zkfan4unowctngidfg8zo5wa&dl=0

HARSHIKA_VERMA
Community Manager
Community Manager
October 24, 2025

i do not see a "beta" version of illustrator?


Hi @jchapman11,

You will find the Beta tab in the Creative Cloud Desktop app, as shown in the screenshot below:


Click on Beta>Install Illustrator Beta and let us know if that helps.

 

We will be happy to assist you further.

 

Thanks,

Harshika