Illustrator CS5 + Mac El Capitan = Crashing!

Hello, I had the same problem with Creative Cloud and after months of searching the web found the solution that worked for me. Figured I had a duty to help others since fellow users on the Web helped me

I know you said 5 so possible it won't work, but if you're still frustrated, it's worth a try, right?

I fixed mine a month ago by resetting both PRAM and SMC. You can find instructions via Google for your Mac easily. This did the trick for me when nothing else worked.

Good luck!

http://capitalmacservice.com/possible-fix-for-mac-adobe-illustrator-cs5-crash-on-exit/

Try this possible fix for Adobe Illustrator CS5 crashing on exit:

1. First, make sure Adobe Illustrator is not running. Now, head to your user library folder on the Mac. This is accomplished by holding down the option key on your keyboard and choosing the “Go” menu from the Mac OS X Finder’s menubar.
2. Choose “Library” from the pop-down menu and release the Option key.
3. Find the “Application Support” folder and double-click into it.
4. Find the “Adobe” folder and double-click into it.
5. Find the folder called “CS5ServiceManager” and click on the title of this folder.
6. At this point, you should be able to rename this “CS5ServiceManager” folder, by adding “.bak” to the end of it. So now, you will have a folder called “CS5ServiceManager.bak”. Close this window and head to the next step.
7. Head to the main hard drive by clicking on the Finder’s “Go” menu and choose “Computer“
8. Find the “Library” folder and double-click into it.
9. Find the “Application Support” folder and double-click into it, the same as earlier.
10. Find the “Adobe” folder and double-click into it, the same as earlier.
11. Find the folder called “CS5ServiceManager” and click on the title of this folder.
12. Rename the folder again to “CS5ServiceManager.bak” and exit this folder.

At this point, Adobe Illustrator CS5 can be launched as usual. Feel free to open a few documents and make some changes to the preferences area. Try to quit the program as usual and notice if it throws the same crash as it did before. After we did these steps exactly, the crashing stopped and the preferences are now saved perfectly once again.

The 10.11.4 update has solved the Illustrator gradient fill/eyedropper issue with CS5.

Hope that cheers up a few legacy Adobe users around here.

The eyedropper crashes Dreamweaver CS5, and interestingly my Coreldraw and Photopaint which I run through parallels. Weird. I'm guessing it's all El Capitan related.

I am having similar problems. I upgraded to El Capitan because I was having problems with Safari. Pop ups were causing screen freezing,and other issues. After installing it, Illustrator is all screwed up! Font drop down is invisible, white on white, can only see one font at a time. Eye dropper causes illustrator to quit. I get a crash message when i intentionally quit. And, some of my text files are corrupted. They make no sense, just a bunch of senseless letters and punctuation marks. I'm bringing my Mac to the Genius Bar tomorrow. But, not too hopefully they can do anything.

Very good news for all - You will be happy to know that in the OS X El Captain 10.11.4 Beta version the eyedropper does not cause Illustrator to crash!!!

And also probably worth mentioning that it's not just Illustrator. My copy of Acrobat Pro X is also problematic (mostly around file management, save as and creating optimised files). Same absence of fix from Adobe.

I have exactly the same problem and Adobe as a series and very expensive provider of software should fix this problem.

There's a new petition at change.org put up by Capital Mac Service in Upstate New York to force Adobe to issue a patch to fix these El Capitan issues instead of forcing us to purchase a Creative Cloud subscription with perfectly and previously working software. Feel free to sign it and share it by clicking here.