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Illustrator Image Trace Issues

New Here ,
Jul 03, 2023 Jul 03, 2023

Hi all,

I'm creating some custom sketch designs for a branding project, and all of a sudden I'm having image tracing issues. I've been sketching using Procreate, using the same brush and exporting as PNGs with the same settings to stay consistent.

For reference, I've attached two photos:
1) My first illustrations that I've made vector using image trace. They came out great!
2) New illustrations using Image Trace. All of a sudden they look like absolute garbage. They come out flimsy and totally innacurate.

What seems to be the problem!? I cannot get the image trace to look like my previous sketches and it's really frustrating.

Any and all help please, thanks!

~MikePrevious Image Trace results: Very accurate to my original sketches, and no Image Trace preset specifically used. Auto Detect preset used.expand imageNew Image Trace Results: Inaccurate. Tried using specific presets to aid issue but did not work.expand image

TOPICS
Bug , Draw and design , Import and export , Tools
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correct answers 1 Correct answer

Community Expert , Jul 03, 2023 Jul 03, 2023

Hi Mike, 

Image Trace has some problems in this version. You can go back to a previous version like 27.5 or earlier

In the CC app go to Apps > All Apps

Next to Illustrator you will see 3 dots

Click and select Other Versions

You can Uninstall Illustrator and install the previous version or leave the current Illustrator installed and install an additional previous version.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

Hi Mike, 

Image Trace has some problems in this version. You can go back to a previous version like 27.5 or earlier

In the CC app go to Apps > All Apps

Next to Illustrator you will see 3 dots

Click and select Other Versions

You can Uninstall Illustrator and install the previous version or leave the current Illustrator installed and install an additional previous version.

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New Here ,
Jul 03, 2023 Jul 03, 2023

Life saver, thank you! Really unforunate Image Trace has issues with the newest version. Have you heard of Adobe hopping on this issue as of recent? Thanks again.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

Good to hear that helped as workaround. I am sure Adobe is aware of issues.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

Ton Frederiks  schrieb:

I am sure Adobe is aware of issues.


 

Me too.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

🙂

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Participant ,
Jan 15, 2025 Jan 15, 2025

I am the lead tester of Autotrace in Fontographer and FreeHand decades ago. All your examples could have been found by QA before shipping. I resent Adobe still has problems on a iMac M4 fully speced out. And resent the time lost trying to figure out what is wrong since on my older iMac 2019 did really well tracing (I have proof). I can't go back unless I accept a much slower preformace under Rosetta. I recently paid for my subscription and feel cheated. For 35 yrs + I struggle with Adobe. Adobe owns autotrace code I tested hard so you could get work done. Whoever is head of QA owes us a public apology. 

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Participant ,
Jan 15, 2025 Jan 15, 2025

sorry for the spellig errors at 2:30 am fingers hurt due to disablities.

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Community Expert ,
Jan 16, 2025 Jan 16, 2025

Would like to see the proof.

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Participant ,
Jan 16, 2025 Jan 16, 2025

talked with support. they are trying to convice me Adobe has removed the autotrace feature since its not been fixed. And they think am lying about the broken feature. I HATE ADOBE. Since its been broken for 2 yrs, Adobe is only pushing users to use other apps thats are not as good for autotrace and pushing users away. I am filing a complaint with the FTC onk adobe fraud. I was not told or warned autotrace was broken when I reinstalled Illy on my iMac M4. Head of QA explain yourself why autotrace bugs were not reported and fixed. You have my money; I dont have a fully working App.

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Community Expert ,
Jan 16, 2025 Jan 16, 2025
quote

they are trying to convice me Adobe has removed the autotrace feature since its not been fixed. 


By meitnik

 

They did tell you what?

Image Trace is still there. So I'm not sure what you are referring to.

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Participant ,
Jan 16, 2025 Jan 16, 2025

Yes support did say that; I would have to stay working at 72 dpi not at least 300 as I normally do for the last decade or more. 

And thanks for your tut on using Autotrace.

 

So many years ago I could do an autotrace on a bw 54 x 54 in 300 dpi image of 300 glyphs which came out very well; however the current version of illustrator fails. I discovered if I slice up the large image into letter size chunks I could get it to work. The real problem is Adobe is not making full use of Apple silicon macs to expand the power, speed, and accuracy of the autotrace. Adobe had 4 yrs to make autotrace powerful, not break it. Note the 1500 px limit for bw images fails; I suspect color will work. Yes 300 color images work ok. I feel deeply cheated by Adobe. 

 

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Participant ,
Jan 16, 2025 Jan 16, 2025

right side is current autotrace as small image slice from the larger; the left was an autotrace done many years ago on an imac 2019 using the full 54x54 in image.

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Community Expert ,
Jan 17, 2025 Jan 17, 2025

Specifically black and white has been having issues since day 1 of the Image Trace panel. And so I really wonder how you managed to get a detailed result of a large image in 2019, because that didn't work well until very recently.

 

But also you should report that in Uservoice and provide your source image to the developers. https://illustrator.uservoice.com

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Participant ,
Jan 17, 2025 Jan 17, 2025

Been using autotrace tech going back deacdes.  Yes, was able to get bw 300 dpi images, no matter the image size, to trace but I fiddle with the settings a lot to get what I want back then. Yes, will submitt.

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New Here ,
Apr 19, 2025 Apr 19, 2025

With the problems with Image Trace you mention, is this why I am having such a hard time trying to convert this black and white logo to a vectorized file? I think I had it yesterday and saved as an .svg file, but it won't opoen in UGS.
This is day 2 trying to work this out myself and nothing I do seems to be the right way.
And yes, I am fairly new to all this.
PLEASE HELP3.jpgexpand image

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Community Expert ,
Apr 19, 2025 Apr 19, 2025
LATEST

Timeflyer8  schrieb:

With the problems with Image Trace you mention, is this why I am having such a hard time trying to convert this black and white logo to a vectorized file? I think I had it yesterday and saved as an .svg file, but it won't opoen in UGS.
This is day 2 trying to work this out myself and nothing I do seems to be the right way.
And yes, I am fairly new to all this.
PLEASE HELP


 

WHat is UGS?

What kind of problems do you have?

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Participant ,
Jan 18, 2025 Jan 18, 2025

where is my posting about your files?

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Participant ,
Jan 18, 2025 Jan 18, 2025

now for the 3 image png file....

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Participant ,
Jan 18, 2025 Jan 18, 2025

Mike, Now to retest your boat image. Autotrace does what I would expect. Used both 144 and 300 dpi. see uploaded files with layered name after settings. It appears for normal range of images, autotrace works. My problems were due to pushing autotrace to compare to older traces I saved.

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Participant ,
Jan 18, 2025 Jan 18, 2025

so what is correct way up load ai files? the two files are .ai filetype. Help please.

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Community Expert ,
Jan 18, 2025 Jan 18, 2025

CHange the file extension to .pdf. 

Then use the forum's web interface to upload.

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Participant ,
Jan 18, 2025 Jan 18, 2025
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