Illustrator PDF saying its not a PDF

Forum|Forum|7 years ago
April 24, 2018
5 replies
3241 views

My illustrator file is saved to my desktop top with "create compatible PDF" checked in the save settings. But no PDF saves with it to my desktop. When i try and manually save it as a PDF (illustrator editing capabilities on), it saves with this thumbnail to my desktop and with a pdf extension:

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happie_97

Adobe Expert

Did any of the suggestions help resolve your issue?

Please update the forum if so. This will let us know if you still need assistance.

Thanks so much.

jane-e

Adobe Expert

cgodepski wrote
My illustrator file is saved to my desktop top with "create compatible PDF" checked in the save settings.

To confirm, “Create PDF Compatible File” is checked, correct? And you tried more than once?

H

Humbird13

New Participant

Having the same problem and others in our shop having the same problem.

We cannot save to PDF. We have made sure that the program was set up correctly. It has nothing to do with the file. It's all our files. We cannot save them to PDF.

We are up to date on AI version as we are on cloud.

Need immediate fix. Adobe needs to fix it's a glitch.

Monika Gause

Adobe Expert

Which system and where are you saving your PDF?

Which options exactly?

What exactly does the error say?

H

Humbird13

New Participant

It's illustrator and it's the same error as above. Mac system, either on our google drive or desktop it doesn't matter. I have walked through adobe's requirements. And it doesn't work. Ever since the last update. I'm on version 22.1

Illustrator PDF saying its not a PDF

This question is Not Answered.

cgodepski Apr 24, 2018 2:51 PM

My illustrator file is saved to my desktop top with "create compatible PDF" checked in the save settings. But no PDF saves with it to my desktop. When i try and manually save it as a PDF (illustrator editing capabilities on), it saves with this thumbnail to my desktop and with a pdf extension: