Illustrator prompts to update links when links have not changed

Forum|Forum|9 years ago
January 6, 2017
3 replies
9820 views

Hello - I feel like this hasn't been a problem in the past, but now when I open up an .ai file with a linked image, I get the prompt "Some files are missing or modified in the Links panel. Would you like to update them now?" every time I open the document.

-The linked file is not in the same folder as the .ai document.

-The linked file has not been updated (the modify date on the placed .psd file is not modified either)

-When I click 'yes' to update the link, nothing happens. This is expected because the link has not changed

-The path to the linked image is correct and valid when viewed in the toolbar and links panel.

Why is the prompt happening?

Illustrator CS6/Mac OSX

Thank you!

This topic has been closed for replies.

Mike_Gondek10189183

Community Expert

What mac OS Version are you running? Has anything changed recently, plug in , os update. Who are you doing on free hard drive space.

Run Disk utility to see how clean the condition of you drive is to fix permission. To fix your drive your have to reboot in with Command R down to run in recovery mode. Even if disk utility does not hep your problem today, is good practice to run every few months to avoid bigger problems.

S

sr45511561

Participant

First, I'm on a PC, Windows 10.

As I said, it seems to be fixed since I moved the images off the server and onto my hard drive.

Mike_Gondek10189183

Community Expert

I was not replying to you, but to the original poster.

The original poster's images are not on a server as per their screenshots, not sure what you are expecting from your posts.

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sr45511561

Participant

I had this problem and it was increasingly annoying.

I had images on a server linked in the document. Decided to move them off the server and into the same folder on my hard drive, and it seems to be fixed.

geoffball

Inspiring

Is the linked file in your CC library, or a cloud-based location like Dropbox or Google Drive?

When you open the AI file and choose not to update the link, then go to the links panel, choose the links panel options in the top-right. Alternate between the different "Show..." options to see which applies to your image.

Does this problem occur in all of your AI files containing linked images?