Illustrator prompts to update links when links have not changed

Forum|Forum|9 years ago
January 6, 2017
3 replies
9820 views

Hello - I feel like this hasn't been a problem in the past, but now when I open up an .ai file with a linked image, I get the prompt "Some files are missing or modified in the Links panel. Would you like to update them now?" every time I open the document.

-The linked file is not in the same folder as the .ai document.

-The linked file has not been updated (the modify date on the placed .psd file is not modified either)

-When I click 'yes' to update the link, nothing happens. This is expected because the link has not changed

-The path to the linked image is correct and valid when viewed in the toolbar and links panel.

Why is the prompt happening?

Illustrator CS6/Mac OSX

Thank you!

This topic has been closed for replies.

Mike_Gondek10189183

Community Expert

What mac OS Version are you running? Has anything changed recently, plug in , os update. Who are you doing on free hard drive space.

Run Disk utility to see how clean the condition of you drive is to fix permission. To fix your drive your have to reboot in with Command R down to run in recovery mode. Even if disk utility does not hep your problem today, is good practice to run every few months to avoid bigger problems.

J

jamierob98757643Author

Known Participant

I'm on MacOS 10.11.6. I do have an illustrator plugin installed called MAPublisher. Hmm, i haven't tried things without the plugin installed, but I've had it installed for a really long time, and I think that I this problem popped up mid-use of the plugin, but that is a good thought. more research needed...

After saying 'yes' to update links (which were not updated), the file loads into .ai, but no asterisk is appended to the filename.

Mike_Gondek10189183

Community Expert

With the asterisk not showing up sounds like the modified dates being seen match up what Illustrator has inside the file.

I would highly recommend to not update your mac OS anymore, until you update CS6. if installing the last free patch does not help Adobe - Illustrator : For Macintosh then you want to look at roll back to 10.7, or 10.6.8 which was a good stable Mac OS.

CS6 was last updated to work with 10.7 System requirements | Adobe Illustrator , so this could be your problem. Issues like this happen when you run software on an OS version that is was never optimized for.

S

sr45511561

Participant

I had this problem and it was increasingly annoying.

I had images on a server linked in the document. Decided to move them off the server and into the same folder on my hard drive, and it seems to be fixed.

geoffball

Inspiring

Is the linked file in your CC library, or a cloud-based location like Dropbox or Google Drive?

When you open the AI file and choose not to update the link, then go to the links panel, choose the links panel options in the top-right. Alternate between the different "Show..." options to see which applies to your image.

Does this problem occur in all of your AI files containing linked images?