Illustrator - "Undo" doesn't work

[jand683415]

I have a fully updated version of CC running on OS X EL Capitan 10.11.6 and today the Undo doesn't want to work. It doesn't even work when I go through "Edit". This bug doesn't appear in the previous versions of the same file. I tried to use these and copy my stuf from the latest version in the old one but the bug appeared even there afterwards. The funny thing is that when I erase all the objects in the latest file the command Undo starts to work again. So I think this bug is linked to some geometry in the file.

Can anyone help me please?

Jan

[kglad]

reset your preferences - http://helpx.adobe.com/illustrator/using/setting-preferences.html

[moved from Adobe Creative Cloud to Illustrator]

[jand683415]

Thanks for the fast answer but it didn't work. It works randomly still randomly.

[kglad]

uninstall ai including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then use the desktop app to reinstall ai

[jand683415]

I tryed this too. Once I modify some of the geometry it stops to work again. It is somehow connected to certain objects of the drawing. I think I will just use the recovery files. I will set it on 30 seconds and go to a previous version if needed.

[kglad]

some people do that, but i find it better (for me), to save files with increasing version numbers.  eg, if i have a project farm_aid, i save as farm_aid_v001, farm_aid_v002 etc.

with adobe animate you can create executable code that automates that process and assign it a shortcut so using ctrl-s (or whatever shortcut you chose), automatically saves with the next version number.

my guess is ai has a similar feature that the ai experts may be able to help you with, if you're interested.

[jand683415]

Yes, thats what I do now. Thanks.

[PXC · Accepted solution]

Jan,

Did you try to replace your dynamic symbols with the static ones? This worked for me. Some other users have experienced the same, for example Re: What the hell is slowing down Illustrator

[jand683415]

Hey PXC, thanks, it worked!