Copy link to clipboard
Somebody can help me?
This is happening when I'm going to render in Illustrator.
The same doesn't happen when I use Dimension or other 3D softwares.
Some people have reported similar issues.
Which hardware do you have installed?
Try turning off GPU Performance in the Performance section of your Illustrator preferences.
HI @Marcela Roesner,
We are sorry for the trouble. Multiple users have reported this. In addition to the steps suggested above by @Bill Silbert, would you mind trying resetting the Illustrator preferences?
If that doesn't help, would you mind sharing a few details along with the one asked by @Monika Gause:
We are here to help. We just need more info.
Thanks & Regards,Anshul Saini