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beautiful_flower9036
Participant
March 24, 2023
Answered

Illustrator saving multiple versions of same file using all my memory

  • March 24, 2023
  • 4 replies
  • 1983 views

Hi There

 

Everytime time I save my illustrator files Adobe saves every version - I now have multiple versions of same file and its very confusing. and using up lots of memory.

 

Also, I am concerned that if I delete old files any linked images will be lost? I think I have embedded all imported images.

 

Can any one advise?

I have read one post that suggested turning off saving in background - too soon to tell if this helps.

many thanks!!

 

    This topic has been closed for replies.
    Correct answer Anubhav M

    Hello @beautiful_flower9036,

     

    We understand that encountering technical issues can be frustrating. Illustrator supports working across networks and from removable media/cloud-synced folders and is vigorously tested across multiple network configurations. However, not all existing network configurations which include different software, hardware, settings, and access rights have been tested. Therefore, your network or sync configuration can cause errors, crashes, or unexpected behavior. You may learn more about this here: (https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html).

     

    To avoid these problems, we recommend working on your files from a local drive location, such as the desktop, and then manually copying the files to the network/removable drive or the cloud-sync folder, as suggested by Ton.

     

    Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

     

    Thanks,

    Anubhav

     

    Note: Marking correct for visibility.

    4 replies

    naamat85055929
    naamat85055929
    Participant
    September 24, 2023

    Hi,

    So I had the same issue and I tried going into Ilustrator's Preferences> Clipboard Handling

    I unchecked everything- No extra files have been saved now. If I look in Finder Window I do see the .tmp files being temporarily saved right above my named file but that disappears once the file is officially saved. No longer do I have the same file ending with a newer number in chronoliogical number.

    So which file did I choose to officially continue using and keeping? I chose the one that was saved most recently by looking at the date and time in the finer window. Then I trashed the others. I don't think the multiple file saving has anythng to do with server connection.  So far working for me.... 

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    September 24, 2023

    Did you also turn off "Save in background" in "File handling?

    Where do you save your files?

    A
    Community Manager
    Anubhav MCommunity ManagerCorrect answer
    Community Manager
    March 24, 2023

    Hello @beautiful_flower9036,

     

    We understand that encountering technical issues can be frustrating. Illustrator supports working across networks and from removable media/cloud-synced folders and is vigorously tested across multiple network configurations. However, not all existing network configurations which include different software, hardware, settings, and access rights have been tested. Therefore, your network or sync configuration can cause errors, crashes, or unexpected behavior. You may learn more about this here: (https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html).

     

    To avoid these problems, we recommend working on your files from a local drive location, such as the desktop, and then manually copying the files to the network/removable drive or the cloud-sync folder, as suggested by Ton.

     

    Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

     

    Thanks,

    Anubhav

     

    Note: Marking correct for visibility.

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    March 24, 2023

    Where are these files saved? A server, cloud/sync folder, desktop?

    B
    beautiful_flower9036Author
    Participant
    March 24, 2023

    Hi,

    They are saved to my icloud 

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    March 24, 2023

    Try to save them on your desktop and copy them to your iCloud folder when finished.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 24, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>

    B
    beautiful_flower9036Author
    Participant
    March 24, 2023

    I think I understand that you moved my original post into this community if thats correct thankyou ! and if I am wrong can you say if I need to repost it?

     

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