• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Illustrator Settings Fault

Explorer ,
Feb 08, 2023 Feb 08, 2023

Copy link to clipboard

Copied

Can anyone shed light on why this is happening (see screenshot)?

 

Screenshot 2023-02-08 at 20.04.37.png

 

I've checked display settings, reinstalled the programme, sworn lots, but without any success. And I can't change a damn thing in any of the settings.

 

Thoroughly frustrated!

TOPICS
Bug , Performance

Views

531

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 10, 2023 Feb 10, 2023

Hello @sheriffofworksop,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to manually reset Illustrator's preferences, as suggested by Monika, using the steps shared in the community post. Additionally, try the following steps and check if it helps:

  • Close all Adobe applications
  • Navigate to Macintosh HD/Library/Application Support/Adobe/UXP
  • Rename the UXP folder to UXP.old
  • Relaunch Illustrator


If you don't mind, could yo

...

Votes

Translate

Translate
Adobe
Community Expert ,
Feb 08, 2023 Feb 08, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 08, 2023 Feb 08, 2023

Copy link to clipboard

Copied

Hi Rene. I have indeed. Reset the whole app, without success. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 08, 2023 Feb 08, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Feb 10, 2023 Feb 10, 2023

Copy link to clipboard

Copied

That title "app preference pane is sized too small to access settings" is very misleading...

Ooops I sense forum fatigue setting in, I'm off home.

Go EAGLES!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 10, 2023 Feb 10, 2023

Copy link to clipboard

Copied

What the hell are you talking about?! 🤪

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Feb 13, 2023 Feb 13, 2023

Copy link to clipboard

Copied

LATEST

There's a post in the forum with a title that EXACTLY encapsulates your issue which YOU could have found easily... that's what I was saying...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 10, 2023 Feb 10, 2023

Copy link to clipboard

Copied

Hello @sheriffofworksop,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to manually reset Illustrator's preferences, as suggested by Monika, using the steps shared in the community post. Additionally, try the following steps and check if it helps:

  • Close all Adobe applications
  • Navigate to Macintosh HD/Library/Application Support/Adobe/UXP
  • Rename the UXP folder to UXP.old
  • Relaunch Illustrator


If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to your response.

 

Thanks,

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines