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Illustrator Settings Fault

Explorer ,
Feb 08, 2023 Feb 08, 2023

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Can anyone shed light on why this is happening (see screenshot)?

 

Screenshot 2023-02-08 at 20.04.37.png

 

I've checked display settings, reinstalled the programme, sworn lots, but without any success. And I can't change a damn thing in any of the settings.

 

Thoroughly frustrated!

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Bug , Performance

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correct answers 1 Correct answer

Adobe Employee , Feb 10, 2023 Feb 10, 2023

Hello @sheriffofworksop,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to manually reset Illustrator's preferences, as suggested by Monika, using the steps shared in the community post. Additionally, try the following steps and check if it helps:

  • Close all Adobe applications
  • Navigate to Macintosh HD/Library/Application Support/Adobe/UXP
  • Rename the UXP folder to UXP.old
  • Relaunch Illustrator


If you don't mind, could yo

...

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Community Expert ,
Feb 08, 2023 Feb 08, 2023

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Explorer ,
Feb 08, 2023 Feb 08, 2023

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Hi Rene. I have indeed. Reset the whole app, without success. 

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Community Expert ,
Feb 08, 2023 Feb 08, 2023

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Mentor ,
Feb 10, 2023 Feb 10, 2023

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That title "app preference pane is sized too small to access settings" is very misleading...

Ooops I sense forum fatigue setting in, I'm off home.

Go EAGLES!

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Explorer ,
Feb 10, 2023 Feb 10, 2023

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What the hell are you talking about?! 🤪

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Mentor ,
Feb 13, 2023 Feb 13, 2023

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LATEST

There's a post in the forum with a title that EXACTLY encapsulates your issue which YOU could have found easily... that's what I was saying...

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Adobe Employee ,
Feb 10, 2023 Feb 10, 2023

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Hello @sheriffofworksop,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to manually reset Illustrator's preferences, as suggested by Monika, using the steps shared in the community post. Additionally, try the following steps and check if it helps:

  • Close all Adobe applications
  • Navigate to Macintosh HD/Library/Application Support/Adobe/UXP
  • Rename the UXP folder to UXP.old
  • Relaunch Illustrator


If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to your response.

 

Thanks,

Anubhav

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