Copy link to clipboard
Copied
Need help downloading or installing Adobe Illustrator? You’re in the right place!
Whether you’re looking to install Illustrator, explore older Creative Cloud versions, download non-subscription software, or troubleshoot installation errors, our community has all the resources you need. Check out the links below to find the right support and get your apps up and running smoothly!
If you’re looking for help downloading Adobe Illustrator or any other Creative Cloud apps, we’ve got you covered! Please visit the Download & Install community board to post your query: |
For guidance on accessing older versions of Creative Cloud applications, check out this helpful discussion: |
Trouble installing or updating your Adobe app? Quickly find solutions to common download, install, or update errors in this community post: |
|
If this was helpful, please click the Upvote icon in the top left corner of this post. Your feedback helps us improve the experience. Thank you! |
Have questions? Click 'Reply' below to ask.
Click 'Follow' below to bookmark this post for easy reference.
Copy link to clipboard
Copied
Hello @Saka_Jaitley2096,
I have sent you a DM. Kindly check.
Anubhav
Copy link to clipboard
Copied
Hello Anubhav,
i just saw your message and found out that the link has expired.
Can you send me another one please.
Best regards
Copy link to clipboard
Copied
OSX Catalina...
Copy link to clipboard
Copied
Hello @Juan Luis5C49,
I have sent you a DM. Kindly check.
Anubhav
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi Anubhav M, I am having the same problem. I have macOs Catalina and I can't find a version that will work on my computer. I Uninstaller the 2020 version I had on my computer and tried to reinstall it and it wouldn't work. Can you please help me also, thanks.
Copy link to clipboard
Copied
Hello @Kerry376685969g8t,
I have sent you a DM. Kindly check.
Anubhav
Copy link to clipboard
Copied
Hi @Anubhav M ,
If you're going to assist users individually, perhaps you could also address this thread?
Re: I want to download illustrator 2023 - Adobe Product Community - 14446579
Perhaps the threads should be merged?
Copy link to clipboard
Copied
Same problem, need Illustrator for Catalina please
Copy link to clipboard
Copied
I reached out to Adobe, and they were able to send over a link to an older
version of illustrator that's compatible with Catalina.
If you go to your Creative Cloud account and click on the 'live chat' area,
just ask to speak to an agent. They should be able to hook you up.
Copy link to clipboard
Copied
Did you find the solution? I need adobe illustrator for my macOS Catalina 10.15.7.
Copy link to clipboard
Copied
Hello @dre_1561,
For guidance on accessing older versions of Creative Cloud applications, please check out this helpful discussion:
Download older versions of Creative Cloud applications
Feel free to reach out if you have more questions or need assistance. We'd be happy to help.
Anubhav
Copy link to clipboard
Copied
We have a license for Illustrator CS5. We need to change it over to a new computer we purchased. We no longer have the installation files for this product. How can I get the installation files for Illustrator CS5???
Copy link to clipboard
Copied
Copy link to clipboard
Copied
It tries to make me download the current version of Illustrator, not Illustrator CS5.
Copy link to clipboard
Copied
I don't see issues with that page. Please tell step by step what's happening.
Copy link to clipboard
Copied
You should know that Illustrator CS5 is not supported for either High Sierra on a Mac or Windows 10 on a PC one of which is what your new computer will have installed. There have been many posts on this forum that CS5 Illustrator has become unusable since recent Windows 10 updates. On a Mac some people have been able to run this version but there is no guarantee at all that it will work on High Sierra. With a new computer it is strongly recommended to get a Creative Cloud subscription and use the most recent version.
Copy link to clipboard
Copied
Hi there,
Where can I download (.exe file) illustrator cc 2018 version 22.1 (64-bit)?
Thx!
Copy link to clipboard
Copied
Hey all I urgently need illustrator, but it says "Not compatible" when I go to install it. Is there anyway to possibly get an older version? I tried looking at my apps but theres no option to get an older version.
{Renamed by MOD}
Copy link to clipboard
Copied
Hi there,
Thanks for reaching out. Would you mind sharing version of OS?
Adobe is curently providing CC2020 and CC2019 app downloads only. Any version perior to CC2019 is not available or supported.
Please check system requirements of Adobe Illustrator CC2020 on help article https://helpx.adobe.com/illustrator/system-requirements.html and Adobe Illustrator CC2019 on help article https://helpx.adobe.com/illustrator/system-requirements/2019.html
Also know how you can install the CC2019 on help article https://helpx.adobe.com/download-install/using/install-previous-version.html
I'd recommend upgrading your machine if your system does not meet these requirements. Hope it helps.
Regards,
Ashutosh
Copy link to clipboard
Copied
Yes indeed, please tell us your system version. If you don’t know how to find out, let us know, and we can help (say Mac or Windows though to save time).
Copy link to clipboard
Copied
Hey team,
I just signed up for Adobe Illustrator and downloaded Creative Cloud naturally - however, my mac OS is Mojave and therefore the latest version of Illustrator is not compatible. I'm not willing to update my OS past Mojave as it will massively slow down my computer (as experienced), but how does one install an older version of Illustrator? It doesn't seem possible on the CC.
Thanks in advance!
Copy link to clipboard
Copied
I need to download Illustrator, but my computer is too old and I only have mac OS El Capitan version 10.11.6. Is it possible to find/download an older version of Illustrator that is compatible with my mac OS El Capitan? Thank you!
Copy link to clipboard
Copied
Hi. When you view an app to download in the Creative Cloud Desktop app, look at the "All Apps" section. At the right hand side of each screen, there's an ellipses (mine are installed, but yours should look the same, with the option TO install). Inside the dropdown on that ellipses, you'll find an option to view (and install) older versions.
Copy link to clipboard
Copied
Hi there,
Thanks for reaching out. I am afraid macOS 10.11.6 is not compatible with the available versions of Adobe Illustrator(2020 & 2021). We'd recommend updating your macOS in order to use the latest versions of Adobe Illustrator. Please find more information on this help article(https://helpx.adobe.com/illustrator/user-guide.html/illustrator/system-requirements.ug.html).
Hope it helps.
Regards,
Ashutosh
Find more inspiration, events, and resources on the new Adobe Community
Explore Now