Skip to main content
E
Exuberant_difference1549
Participating Frequently
February 23, 2010
Question

Insufficient memory to complete operation

  • February 23, 2010
  • 5 replies
  • 60083 views

I have completed a graphic and I want to export it to a file format which I can import into a cad program.  The cad program requires jpg, png, or bitmap. and will not accept a pdf.   Of that available, jpg or png are my choice.  The graphic is on a 36"X24" artboard but does not result in a large file.  The ai file is 1.75mb,  When I attempt to do the export I get the isufficient memory message.  I have 4gb of RAM and never more than one half is in use.  My OS is Vista Ultimate X64.  If I save this file as a pdf and try to in turn save the pdf to a jpg, I get a similar message; however, I have converted other pdf files to jpg successfully and these files were 4.4mb. but were not created from .ai.  I do have the quality setting high, but it would seem that 2GB of unused  ram would be adequate to convert a 1.75mb file.  I have tried closing all programs and dumping temp files but the problem remains.

I am not familiar enough with ai or computers to know where to look for some esoteric setting that may be the problem.  Nonetheless I need to be able to do this on a regular basis and therefor need someone's help.

Thanks.

    This topic has been closed for replies.

    5 replies

    hollydhath
    hollydhath
    Participating Frequently
    August 6, 2015

    It is now 2015 and I am having the issue as well. I have tried numerous things that have been suggested in these conversations. I cannot export a file in illustrator to save as a jpg or other. These are large files and need to be large. But I have plenty of empty space on my laptop. Are there any new updated things I can try?

    The only thing that is working right now for me is to save for web and devices. But even that makes my illustrator crash at times. I am also still unable to go to the max size file that I would like to use.

    Is it really time for a super huge/fast computer at this point?

    Monika Gause
    Monika Gause
    Braniac
    August 6, 2015

    hollydhath schrieb:

    But I have plenty of empty space on my laptop.

    Memory = RAM

    not "space on your harddisk"

    hollydhath
    hollydhath
    Participating Frequently
    August 6, 2015

    Yes, I have 3.75 usable GB of RAM. Is this not enough for illustrator anymore? I never had an issue until this year. I've been using it and this particular laptop for design for over three years.

    A
    Anonymous
    November 10, 2010

    I am also experiencing the same problem.  I have been trying to export a jpg from an illustrator document I have been working on.  It is 13 MB and 18 x 24, exporting as .jpg 300 dpi as required by my print supplier.  The program will only output 150 dpi successfully.  I have Design Premium CS5 with windows 7 Professional 64-bit, Intel Core 2 DUO 1.83GHz, 3GB DDR2 ram.  I have tried all of the suggested output methods described in previous post, I have gone even one step further and bought a new laptop to output the file for production.  The new PC has CS5 with windows 7 64-bit, Intel® Core™ i7-740QM processor

    Features a 6MB L3 cache and 1.73GHz processor speed with Turbo Boost up to 2.93GHz, 6GB DDR3 1333MHz ram.  After installing CS5 and trying to output the same file at 300dpi, the pc still says insufficient memory to complete.  This is a serious problem.  I have a business to run and even the latest and greatest can't seem to run Adobe properly.  I installed some of the windows gadgets to monitor the system resources during export.  Everything seems to be at minimal consumption, in fact the new pc just seemed to speed up the error message.  This problem is obviously not a system performance issue.  My clients don't expect less from me than what they pay for and I don't expect less from Adobe.  Needless to say, I am returning the new PC for a 15% restocking fee (More money lost). I may as well us MS Paint and save myself some money. ADDRESS THE ISSUE, ADOBE!!!

    E
    Exuberant_difference1549Author
    Participating Frequently
    November 10, 2010

    Upgrading to the latest version of acrobat 8 seemingly has solved my

    problem....so far. Perhaps Windows 7 is now an issue just as Vista was with

    me. I note we both are using 64bit versions.

    A
    Anonymous
    February 23, 2010

    I'm not sure this will work but I have succesfully used this trick on InDesign documents that were not behaving properly.  Unlock all the layers and SELECT ALL and COPY.

    Than create a BRAND NEW document and PASTE your artwork into it.

    Save the document with a new name.

    Than try doing what you were trying to do in the first place.

    Be sure and let me know if it actually works!  It does for me on InDesign documents where the text won't flow properly. 

    Good Luck!

    Skullmaker
    Skullmaker
    Inspiring
    February 23, 2010

    If you are using Illustrator CS4, then you are experiencing the Nasty Memory Bug that Adobe refuses to fix. Is a random bug, one file can be 3GB without any problem, but the next file can be 2MB and you get the annoying "Insufficient Memory" warning.

    Please keep in mind that Adobe doe not provide updates, nor cares to fix anything. Adobe loves to sell you the new version with new and old bugs without updates.

    If you are not using version CS4 there are way to optimized the computer. Please let us know what version you have.

    E
    Exuberant_difference1549Author
    Participating Frequently
    February 23, 2010

    I am using CS4. Surely there is a way around this, but you sound as if there is not.

    Skullmaker
    Skullmaker
    Inspiring
    February 23, 2010

    No solutions, no updates, Adobe does not care. But do not worry the new CS5 is due this April and Adobe will send you junk mail for you to buy it.

    But before you pre-order from this company that does not care about its faulty software, find out what bugs are you going to get with CS5 version. In this way you know that you wont get any updates, and whatever bugs comes with the version, Adobe WILL NOT fix them.

    Welcome to the club:

    http://forums.adobe.com/thread/432976?tstart=990

    http://forums.adobe.com/thread/488095?tstart=660

    http://forums.adobe.com/thread/477259?tstart=960

    http://forums.adobe.com/thread/458237?tstart=0

    http://forums.adobe.com/message/1256865#1256865

    http://forums.adobe.com/message/1255002#1255002

    http://forums.adobe.com/message/1253297#1253297

    http://forums.adobe.com/message/2088297#2088297

    http://forums.adobe.com/message/2014275#2014275

    http://forums.adobe.com/message/2317200#2317200

    http://forums.adobe.com/message/2180704#2180704

    http://forums.adobe.com/message/2180704#2180704

    The question remains: Where is the Update?

    Larry G. Schneider
    Larry G. Schneider
    Inspiring
    February 23, 2010

    What resolution are you trying to use for the save? Try reducing the number in the save dialog to 150 or less and try again.

    E
    Exuberant_difference1549Author
    Participating Frequently
    February 23, 2010

    Resolution is 300dpi. Anythin less looks as if it were done using 6" paintbrush, in a printed document. Again, one would think there is more than adequate memory. Lastly, I tried "poor quality", with the same results.

    Larry G. Schneider
    Larry G. Schneider
    Inspiring
    February 23, 2010

    Do you have any guides on your artboard? Have you got the Use Artboard checked in the Export dialog? Was this originally from a Web and Video New Dcoument Format? Can you give us some more information on the items on the artboard.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices