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Issues when saving a file using latest update of Illustrator 2022

Community Beginner ,
Jul 28, 2022 Jul 28, 2022

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Using latest update of Illustrator 2022 - getting message "converting text objects with variable fonts and colored font converted to outlines" when saving a file - but there is NO TEXT in the document. The save is slow. Any ideas, can this be fixed? I've never has this message before the latest update.

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Adobe
Adobe Employee ,
Jul 29, 2022 Jul 29, 2022

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Hello @b squires,

 

Sorry to hear about this experience. Are you facing this problem with other files as well? If yes, kindly try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

 

Thanks,
Anubhav

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Community Beginner ,
Oct 06, 2022 Oct 06, 2022

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That solution does not work! This is very annoying. This issue is all over the internet! Why hasn't adobe addressed it?

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Community Expert ,
Jul 29, 2022 Jul 29, 2022

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  This happened in the past., and not to everyone.

 

I can give you a dozen suggestions from a thorough cleanse of your  prefs, removing recently installed fonts, cleansing your font cache,  to restarting your computer, but please provide more information such as your OS, OS & Ilustrator plug ins, screenshto of your art, notes on creation of art and how many other files this happens to,  when posting and you will get a better reponse

 

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