Keyboard Increments setting does not fix inability to move objects with arrow keys

I have tried everything including setting the keyboard increments, but the arrow keys do not move objects in illustrator. Can anyone advise?

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Correct answer Jeanie38942746c9kb

Did you already reboot the system?

Reset the preferences?

It finally worked after rebooting the system. Thank you!!

Community Expert

What did you set it to?

Can you use the arrow keys to move the curosr in text entry fields in Illustrator?

New Participant

It was set at 0.0139. I cannot move the cursor in text entry field either.

thanks

Community Expert

Only Safari, but I just tried quiting out and it still doesn't move with the arrows.

Did you already reboot the system?

Reset the preferences?

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