Libraries not working

Forum|Forum|3 years ago
August 17, 2022
1 reply
318 views

Hi I had problem with Adobe Libraries. I tried to reconnect them using this tutorial https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html but I can't re-install the libraries. The Adobe Cleaner Tool also didn't download at all so I didn't go through this step. The panel is completely empty now. I can't even see the connecttion problem error message. How can I fix it?

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Correct answer Anubhav M

Hello @proiekts,

Sorry to hear about this experience. I would request you try removing the Creative Cloud Desktop app by following the steps shared in this article (https://helpx.adobe.com/in/creative-cloud/help/uninstall-creative-cloud-desktop-app.html) and then reinstall it and check if it helps.

Looking forward to your response.

Thanks,

Anubhav

A

Anubhav M

Correct answer

Community Manager

Hello @proiekts,

Sorry to hear about this experience. I would request you try removing the Creative Cloud Desktop app by following the steps shared in this article (https://helpx.adobe.com/in/creative-cloud/help/uninstall-creative-cloud-desktop-app.html) and then reinstall it and check if it helps.

Looking forward to your response.

Thanks,

Anubhav

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