mon copier coller marche une fois sur quatre sur Illustrator

[Vik Viik]

Bonjour la commu! 

Je ne sais pas pourquoi mais mon raccourcier clavier copier/coller marche une fois sur quatre dans illustrator et photoshop. Lorsque je fais ctrl+c et ctrl+v tout se passe bien dans mon ordi lorsque je navigue, que je copie/colle des dossiers ou autres mais une fois dans une Illustrator sans savoir pourquoi mon raccourci clavier marche quand il veut...

Vous auriez une solution à cette énigment ?

Je précise au cas où que j'ai monter mon PC il y a quelques semaines donc c'est un nouveau PC, cela dit comme je disais, je n'ai aucun problème ailleurs que sur Adobe.

Merci bien,

Viken

[Monika Gause]

Do you have anything from the list of apps running that I posted above?

[Graffiks.ca]

Bonjour Claire, je suis d'accord avec vous, en plus qu'avant ça fonctionnait et que SOUDAINEMENT on a des problèmes avec copier/coller... c'est incroyable et incompréhensible !!

[Monika Gause]

Have you heard of that Microsoft update today? https://news.sky.com/story/microsoft-it-outage-latest-airports-businesses-and-banks-including-sky-ne... 

[Graffiks.ca]

Je suis aller voir le lien mais je ne vois pas le rapport avec notre problème.  Par contre, je ne suis pas bilingue mais rapidement, j'ai rien vu d'intéressant.

Désolé

[CedMik]

Le probleme viens d'apparaitre chez moi. Je vois que Adobe a de bonne reponses a nous donner... comme d'habitude.

[Monika Gause]

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@CedMik  schrieb:

Le probleme viens d'apparaitre chez moi. Je vois que Adobe a de bonne reponses a nous donner... comme d'habitude.

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Is your problem solved or not?

[CedMik]

No, the problem has just appeared. I didn't have it before, I started my PC this morning, and the problem is there. Nothing new has been installed, nothing has changed.

[Monika Gause]

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@CedMik  schrieb:

No, the problem has just appeared. I didn't have it before, I started my PC this morning, and the problem is there. Nothing new has been installed, nothing has changed.

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Most of the time this is caused by other applications interfering. Check if you have something from this list:

• Parallels Toolbox running with the Clipboard History
• TeamVewer Clipboard > Use Shared Clipboard
• Apple iOS device simulator from Xcode
• Windows Multi-clipboard
• Windows Clipboard History
• Clippy
• Chrome Remote Desktop
• Mouse Pointer Highlighter
• AnyViewer
• Pastebot app
• Overzealous antivirus (Digital Guardian) as well as viruses that empty the clipboard
• Vector Magic

[CedMik]

Thanks - I don't use any of these tools/options.

[Monika Gause]

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@CedMik  schrieb:

Thanks - I don't use any of these tools/options.

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Are you using Copy/Paste from the menu or with shortcuts. If it's with shortcuts, then also those might not work.

[CedMik]

I tried both. From the shortcut CTRL+C/V and from the Menu (right click)

[Monika Gause]

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@CedMik  schrieb:

I tried both. From the shortcut CTRL+C/V and from the Menu (right click)

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Does Copy Paste work when you boot the computer into Safe Mode?

[CedMik]

I don't have the right to start my computer in safe mode (IT strict regulations)

In any case, if the logic is to determine which program is preventing Illustrator from working properly, then this isn't a good solution. If I have software and tools on my computer, it's because I need them.
It's a workaround at best, but it won't be a lasting solution. I came to this site to ask for a solution to my Illustrator problem. If there isn't one (adjustment in the software, checking parameters, etc.) then I'll report it 🙂

[Monika Gause]

Particularly browser extensions, but also Office software spreads out beyond its boundaries. 

You can report that as an Illustrator bug, but that kind of stuff could get difficult to fix without even knowing what exactly it is. https://illustrator.uservoice.com 

[Hugo de Ashcom]

completely agree, knowing that the other software was already present before the bug of the copy paste illustrator, however you see that it is a problem that occurs with several people using illustrator, it would be necessary for your developers to look into it because you say "this kind of problem can be difficult to correct without even knowing exactly what it is." Exactly... The people able to solve this problem must look to be able to find out where the problem comes from, finally I think that the problem comes from illustrator and not from external applications

[Monika Gause]

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@Hugo de Ashcom  schrieb:

t would be necessary for your developers to look into it because you say 

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This is a public forum and 95% of us aren't even staff. We can't change the code. We do this in our spare time. Getting angry with us will take you nowhere.

My answers are from experience. And based on what helped others in this forum. There are dozens of threads about the copy and paste issue and all of them got solved when certain applications were closed. When I am running the same apps alongside Illustrator (browsers, email, Office apps), then I do not have those issues. And I'm sure that thousands of other users don't either.

[Hugo de Ashcom]

Uh... there is no anger in my message... maybe my translation was not good 

[Hugo de Ashcom]

It was just an observation, sorry if you took it as an attack

[CedMik]

The thing is, if you consider that the solution (as you indicate in your message) is to stop using other software to make Illustrator work, well that's not a solution for me. It's just a ‘band-aid’, the problem is still there.

If you and thousands of other users don't have any problems, then all is well I suppose.

All I see are dozens of closed threads, marked as "solved". If in the end these threads are closed because a software has been found that Illustrator doesn't like, then I'm not happy with that and I'll report it.

Unfortunately I suppose I won't have any other answer other than to find the software that's faulty (although we know it, it's Illustrator) so there's no point in going any further here for me 😞 Thanks anyway and have a nice day 🙂

[Monika Gause]

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@Graffiks.ca  schrieb:

Merci pour les infos mais dans mon travail je ne peux fermer les applications à chaque fois que je ne m'en sert pas. 

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Does Illustrator work when you close them? 

[Thibaud_PIRAT]

Même problème, c'est très génant, j'utilise le copier/coller sans arrêt. Il fonctionne aléatoirement !

[Monika Gause]

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@Thibaud_PIRAT  schrieb:

Même problème, c'est très génant, j'utilise le copier/coller sans arrêt. Il fonctionne aléatoirement !

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Do you have any of the things listed above?

[Ludovic_LANO�0202]

idem, de plus en plus de soucis de copier-coller avec Illustrator !

[AFCCom]

Pareil ici, problème de copier-coller qui gâche la vie!!!! J'utilise Illustrator depuis la CS6 et jamais eu de problème avant, c'est apparu d'un coup!!!

Si Adobe, qui augmente nos factures, pouvait fixer le bug ou donner une réponse efficiente, ce serait super !!!

En tous les cas, merci à tous les volontaires sur ce forum qui tentent de nous aider.

[CedMik]

Globalement, les gens sur le forum vont simplement te dire de verifier ta configuration, tes autres logiciels (en les supprimants) et que globalement le viens de toi. Adobe ne fera rien, ne corrigera rien