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5

My color swatch library disappeared!! why?? and how do I get it back?

Community Beginner ,
Aug 27, 2017 Aug 27, 2017

I Usually use my default color swatches that illustrator automatically gave me when I first downloaded it... but now when I open new documents, those don't show up anymore.. No my settings are not on greyscale. I did however catch it on greyscale when I first encountered this problem. The color swatches have been lost ever since then. How do I get my default Illustrator color library that Illustrator first starts you off with back in my color swatches and how do I keep it there??

Screen Shot 2017-08-27 at 2.08.58 AM.png

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correct answers 3 Correct answers

Community Expert , Aug 27, 2017 Aug 27, 2017

You can always load the default swatches using the Swatches panel menu.

Did you try to reset  your preferences?

How to set preferences in Illustrator

To restore preferences quickly using a keyboard shortcut

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start

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Community Beginner , Jun 20, 2018 Jun 20, 2018

Also, at the bottom of the Swatches panel is the Show Swatch Kinds menu. I had Show Pattern Swatches selected by accident and thought all my document swatches were gone, but when selecting Show All Swatches they were back!

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New Here , Feb 06, 2023 Feb 06, 2023

This happens to me regularly where the default swatches will dissapear leaving just registration and no-color. Open the swatch library at the bottom left drop-down menu, then open the desired library (for me it is Art & Illustration in Default Swatches). Select all the colors you want (click + shift-click first and last), open the pallet options and select "Add to Swatches".

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Community Expert ,
Aug 27, 2017 Aug 27, 2017

Do you have this problem when you create a new file? File > New... ?

This problem normally happens when you open an image file.

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Community Beginner ,
Aug 27, 2017 Aug 27, 2017

yes every time I create a new file or open a project from my creative cloud library. I have an iPad pro and i use sketch and draw

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Community Expert ,
Aug 27, 2017 Aug 27, 2017

You can always load the default swatches using the Swatches panel menu.

Did you try to reset  your preferences?

How to set preferences in Illustrator

To restore preferences quickly using a keyboard shortcut

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start

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Community Beginner ,
Jun 20, 2018 Jun 20, 2018

Also, at the bottom of the Swatches panel is the Show Swatch Kinds menu. I had Show Pattern Swatches selected by accident and thought all my document swatches were gone, but when selecting Show All Swatches they were back!

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Community Beginner ,
Nov 22, 2022 Nov 22, 2022

THANK YOU!!!!!

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Community Beginner ,
Jul 19, 2019 Jul 19, 2019

I just had this happen to me.  The default swatches no longer exist.  Is there a place one can download them?

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Community Expert ,
Jul 19, 2019 Jul 19, 2019

What OS and version are you using? What version of AI? Have you tried the option from the marked answer? What type of file have you opened? If a raster file it will not show any swatches.

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Community Expert ,
Jul 19, 2019 Jul 19, 2019

Select them from the swatches panel.

default swatches.png

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Community Beginner ,
Sep 12, 2019 Sep 12, 2019

I have been having this issue for a few months now as well. Each time I open Illustrator my swatches window is missing, and I had to open the swatches window and re-load my swatches. I think I found the solution. Within the swatches window/panel click the upper right hamburger menu to reveal the swatches options - make sure persitent is checked. Checking that appears to be holding the swatch window/panel when I close then re-open illustrator.

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New Here ,
Oct 16, 2019 Oct 16, 2019
I am also having this problem and can't work out how to get them back. I have so much work to do and now can't complete it 😞
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Community Expert ,
Oct 17, 2019 Oct 17, 2019
Your swatches are gone? Just create new ones. https://helpx.adobe.com/illustrator/using/using-creating-swatches.html If you want swatches in every new document, don't bypass the new document dialog box by opening a JPEG or the like.
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New Here ,
Nov 19, 2020 Nov 19, 2020

Thank you, this fixed it for me!

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New Here ,
Feb 13, 2020 Feb 13, 2020

I see this is a really old post. Did you figure it out? I'm having the same problem and don't know what to do. I've tried everything that's been recommended here and nothing works.

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New Here ,
May 10, 2020 May 10, 2020
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New Here ,
Nov 27, 2020 Nov 27, 2020

I'm a AI beginner and came across the issue of missing swatches.  The problem is I was opening an image file (jpg) which 'disables' the swatch library from showing up.  I finally figured out this process that worked:

 

  1. Open your image file and do an Image Trace to convert the image to vector object
  2. Open a new file window (File / New / Create) which should display your default swatches
  3. Copy the vector object from the first window (the jpg file) into the new window by Direct Selecting all, then Edit / Copy / Paste into new file window
  4. The vector object will now be in the new window where the swatches are displayed

 

Hope this helps. 

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Community Expert ,
Nov 27, 2020 Nov 27, 2020

Or as mentioned above, select them from the swatches panel.

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New Here ,
Apr 19, 2021 Apr 19, 2021

This video helps! My swatches were missing from the upper right corner. Copy them like in that video posted by Iamwoodnut, and they will appear again in the swatches whic are right beneeth the "File" and "edit" menues.

 

Thanks  for help 🙂

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New Here ,
Dec 03, 2023 Dec 03, 2023

this little video worked for me. It was driving me crazy. Thanks!

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New Here ,
Feb 06, 2023 Feb 06, 2023

This happens to me regularly where the default swatches will dissapear leaving just registration and no-color. Open the swatch library at the bottom left drop-down menu, then open the desired library (for me it is Art & Illustration in Default Swatches). Select all the colors you want (click + shift-click first and last), open the pallet options and select "Add to Swatches".

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New Here ,
Feb 06, 2023 Feb 06, 2023

Thank you very much for your help!

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Explorer ,
Nov 12, 2024 Nov 12, 2024

Have also had similar issues with the color swatches going missing from my files for several months. One day a color Illustrator document may be open and being edited, the work is saved, and program is shut down for the day. With no changes being made to preferences.

 

The next day the same color drawing on the same computer is opened and now the color swatches are missing and color selection is limited to B/W. ??? Shouldn't color be a stactic menu item in a drawing software package? Resetting preferences and restoring missing color swatches prior to every editing session seems unproductive and repetitive. Why not have a program with menu items you need and use - predictably right there and ready to go every time? Saving a custom workspace sounds like a good idea to maintain often used menu items, if it was reliable - sadly this seldom ensures that a workspace will still be intact from day to day.

 

All too often the "correct answer" given is to simply reset preferences or select a standard workspace (like Essentials) and start over again.

 

My fastest workaround to restore colors and menus that have gone missing, is to open a NEW drawing, then copy and paste the corrupted drawing into it - and resave it.  This restores the color and other menu settings to the way they were set as defaults. The NEW drawing selection retains proper defaults, preferences and workspace settings. Seems a drawing may often lose those settings over time once it has been edited and saved. This is my method to get things back on track in the fastest way when colors and menu items go wonky on you.

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Community Expert ,
Nov 12, 2024 Nov 12, 2024

Swatches are document specific.

Which file format do you save?

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Community Expert ,
Nov 12, 2024 Nov 12, 2024
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Are you opening an image version of your file?

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