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New Participant
January 24, 2025
Answered

My Hyperlink objects or texts isn't working in pdf

  • January 24, 2025
  • 2 replies
  • 532 views

Hey everyone, I’m facing an issue where hyperlinks (text or objects) I’ve added in Illustrator aren't working when I export to PDF. The links aren’t clickable after saving. Has anyone encountered this or know a fix? Any help is appreciated!

I have tried from attributes and pasted the directly. Both shows the same result

Correct answer Monika Gause

When saving the PDF, which options do you check?

Also: does the PDF viewer you are using, support links?

2 replies

New Participant
January 24, 2025

Solved the issue. Thanks

 

New Participant
July 25, 2025

How was the issue solved?

Community Manager
July 28, 2025

I'm having the same problem. It randomly started happening in in July on the same documents I have been successfully exporting previously.

I have an object with an attribute which has a hyperlink.
Then if I either save the doc and as PDF or export the doc as a PDF (still selecting to preserve hyerlinks) it is not working. The same documents with the same hyperlinks were working last month using this method.


Hello @defaultvob2nqx5y671,

I'm sorry to hear you're encountering similar problems when exporting from Illustrator. Could you share more details, like the version of Illustrator installed, the export settings used, if this happens with all files, and the application where you're viewing this PDF, so we can better assist you?

Looking forward to hearing from you.

Anubhav

Monika Gause
Monika GauseCorrect answer
Braniac
January 24, 2025

When saving the PDF, which options do you check?

Also: does the PDF viewer you are using, support links?