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Bedri
Participating Frequently
January 6, 2025
Question

My problem is as follows: When I need to add something to a text field in an illustrator document I

  • January 6, 2025
  • 1 reply
  • 238 views

Hello,
I am a licensed user of Adobe programs.
I am experiencing some problems with Adobe Illustrator. I am using the program with both English and Turkish language support.
My problem is as follows: When I need to add something to a text field in an illustrator document I am working on, it uses a different font beyond my control.

I thought I made a mistake in the extensions but I couldn't find it.
Please help. :)))

1 reply

Community Manager
January 6, 2025

Hello @Bedri,

I am sorry to hear about your experience. Our product is aware of the problem and is currently investigating it. Please stay tuned for updates on the UserVoice (https://adobe.ly/40Xoikv).

In the meantime, would you mind disabling Missing Glyph Protection option in Preferences > Type or installing the latest Illustrator (beta) to see if it helps?

Looking forward to hearing from you.

 

Anubhav

Bedri
BedriAuthor
Participating Frequently
January 6, 2025
Endless thanks for the quick turnaround. Do I need to install Illustrator (beta). If this will solve the problem, I can do it immediately. Thanks in advance for your support. I look forward to your reply.

Bedri
Ton Frederiks
Community Expert
Community Expert
January 6, 2025

Check if the updated 29.2 version is available in your region. If not, wait a few days and use the workaround as suggested by Anubhav: Disable the Missing Glyph Protection option in Preferences > Type