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My toolbar works crazy.

Community Beginner ,
Feb 21, 2019 Feb 21, 2019

Hello, my toolbar of the new Illustrator CC 2019 is a mess. The new setting of customize the toolbar works wrong for me. I can not set a steady toolbar, I hace try everything and tools "dance" on my bar with no sense chanching the order and place.

Does anybody else got the same pronlem?

What am I doing wrong?

Thank you very much.Captura de pantalla 2019-02-21 a las 10.47.03.pngCaptura de pantalla 2019-02-21 a las 10.47.19.pngCaptura de pantalla 2019-02-21 a las 10.55.37.png

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correct answers 1 Correct answer

Community Expert , Feb 21, 2019 Feb 21, 2019

What happens if you click the blue field?

if Adobe gives me the 23.0.2 as an update

The updates are free as long as you have a currently valid CC license.

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

The Tools drag a bit too easily for my taste but in the cases where it happened to me it seems likely that I may have clicked slightly too long and already started to move the cursor.

One can »easily« reset, but if I understand correctly one cannot lock the toolbox at current.

illustratorResetToolbox.jpg

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Community Beginner ,
Feb 21, 2019 Feb 21, 2019

Yes, that is the problem. I got to make the operation you indicate each 5 minutes to reset the toolbar. Been working with Illustrator since decades and it never happents before. It is very very anoyed.

Thank you very much.

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

If you have 23.0.2 installed, the toolbar should no longer be editable unless you have the tool list open (the three dots at the bottom of the toolbar).

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Community Beginner ,
Feb 21, 2019 Feb 21, 2019

I got the 23.0.1.

Does Adobe solve the problem at a new Illustration upload?

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

As per Doug A Roberts’s advice you should update to 23.0.2.

That changed the behaviour as he indicated on my computer.

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Community Beginner ,
Feb 21, 2019 Feb 21, 2019

Is it a free update? I bought it a mouth ago.

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

CC allows for updates (and upgrades if new full versions are released) as long as you pay, it’s not like the perpetual licenses »of old«.

Check the CC application for updates:

Screen Shot 2019-02-21 at 14.01.03.png

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Community Beginner ,
Feb 21, 2019 Feb 21, 2019

Anyway the 23.0.2 is not avalaible for me: Captura de pantalla 2019-02-21 a las 14.03.45.png

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

What does the blue field right of »Illustrator CC (v 23.0.1)« say?

Does »Instalar« not also mean »Update«?

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Community Beginner ,
Feb 21, 2019 Feb 21, 2019

"Instalar" means "INSTALL".

That is why I am asking. I need to know if Adobe gives me the 23.0.2 as an update and not as a new software to buy.

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

What happens if you click the blue field?

if Adobe gives me the 23.0.2 as an update

The updates are free as long as you have a currently valid CC license.

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Community Beginner ,
Feb 21, 2019 Feb 21, 2019

Thank you all.

I have update to 23.0.2 and my toolbar seemes to be ok again.

How Adobe published a version of such an important product with that mistake?

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Community Expert ,
Feb 21, 2019 Feb 21, 2019
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Actually Doug A Roberts solved the problem, the updating issues were just an aside.

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