Known Participant

Question

Need help with Illustrator workflow

Forum|Forum|4 years ago
April 27, 2021
3 replies
15090 views

Hello,

I'm working on designing supplement labels and for some reason the logo is showing extra lines around it. I've included a couple of the supplement labels with yellow arrows pointing to the extra lines so this can be seen. You don't see the lines with the .ai version of the file, but they show in PDF and when the labels actually print on the supplement. I'm pasting the logo into the label as an image.

Since you can't see these lines in the .ai version of the file, how do you even remove them? Is there a way to remove these lines or am I missing something?

Thank you for the assistance.

Draw and design

This topic has been closed for replies.

Ton Frederiks

Community Expert

Even with the default compression the result can be as horrible as you have encountered.

When scaled to a very smal size, resampled and jpeg compressed during PDF creation, I can replicate the result.

Try to save the PDF with Compression set to Do not downsample

Jacob Bugge

Community Expert

Now that was a real answer, Ton.

M

mike5E6DAuthor

Known Participant

@Jacob Bugge,

Indeed it was a real answer by @Ton Frederiks. It worked gentlemen. The trick lied in setting the color bitmap images in the compression section before saving to do not downsample. Thank you both for your patience and assistance with this. All good for now.

Monika Gause

Community Expert

They are probably caused by resampling the logo when exporting the PDF.

This is just a circle - why is it even a raster image?

M

mike5E6DAuthor

Known Participant

Thanks for replying @Monika Gause. It wasn't my intention to create a raster image, but rather redact details for privacy.

What do you mean by resampling the logo? Do you have any thoughts on how I can fix this and/or go about it differently? I need to include the logo as part of the label.

Monika Gause

Community Expert

What I placed into the label file was a regular image of the logo (not a raster image). I've croped sections of the label for privacy. I didn't realize it would show those sections as a raster image.

We need to know precisely what it is that you're handling there. What kind of file? Which features used in all the files (the layout file and the logo file). Which settings for export. And in which apps exactly are you viewing the PDF.

We can't help you otherwise.

Mike_Gondek10189183

Community Expert

I dont see a logo, all I see is transparency indicated by checkerboard pattern, I there something wrong with your screenshots, or am I not understanding your issue?

M

mike5E6DAuthor

Known Participant

Thanks for reply @Mike_Gondek10189183. The circle is part of the logo. Nothing is wrong with the screenshots. I have redacted the details for privacy.

If you notice the placement of the yellow arrows, you'll see the issue in terms of the lines on the circles. It's more clear in the other screenshot. Any thoughts on the issue?

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