Skip to main content
B
Basslice
New Participant
April 5, 2020
Answered

Objects on Illustrator move automatically when I try to select with Wacom Pen

  • April 5, 2020
  • 8 replies
  • 8361 views

I am using Illustrator 24.1.1 64-bit (Windows) and a new Wacom Cintiq 16 tablet. I like it a lot except one thing:

When I try to select an object by tapping with pen, 90% of the time the object gets dragged a miniscule distance. I can cntr-z and move it back, but this is a real pain and slows my workflow. I can selet with mouse and when I click it doesn't drag. However with the pen, the instant that you tap something it is ready to move. I don't have the steadiness of a neurosurgeon.

Any help?

 

{Renamed by MOD}

    Correct answer Marko25353167incm

    I had a similar issue with the 2022 Macbook pro while selecting with the trackpad. Everything I selected moved together with the cursor while I was trying to click something else. Turns out the Magnet app was interfering with Illustrator. It was imposible to work normaly. The Issue disapeared after shutting down the Magnet app.

    8 replies

    K
    keith_2931
    New Participant
    April 9, 2025

    I think there are 2 distnct issues happening in this thread. 

    1. Magnet, rectangle pro and 3rd part window management apps causes a lag.

    2. The wacom pen is shifting objects a few pixels when selecting or releasing objects.

    The adobe team and community are advising on issue. Issue 2 is a real annoyace. I need to use bot the trackpad and wacom to work due to the need to be able to cleanly select objects. The wacom is so easy for general screen navigation but any tap or release with the pen seems to register as a micro drag in AI.

    A
    agustin_1428
    New Participant
    September 24, 2024

    Hi there.


    I had the same problem and I just fixed it by closing all the Adobe apps and then just reopening them but from Creative Cloud. I didn't use a pen or anything like that just the pad of my macbook or my mouse, if you can't fix it just by closing the apps and reopening them I suggest you take a look at your hardwares instead of some Adobe thing.


    Hope this helps!

    M
    Marko25353167incmCorrect answer
    New Participant
    July 24, 2024

    I had a similar issue with the 2022 Macbook pro while selecting with the trackpad. Everything I selected moved together with the cursor while I was trying to click something else. Turns out the Magnet app was interfering with Illustrator. It was imposible to work normaly. The Issue disapeared after shutting down the Magnet app.

      mi.gus
      mi.gus
      New Participant
      September 13, 2024

      This solved it for me too! Had this issue for about a year. After shutting down the Magnet app it works smoothly again!

      tylerWiedmaier
      tylerWiedmaier
      New Participant
      June 12, 2024

      This was driving me crazy, but here's what fixed it for me, hope it helps someone 🙂

      Short Answer: Tip Up Assist

      Details:

      System (All current updates as of this post): Windows 11, Illustrator 28.5, Wacom 6.5.5-5

      Tip Up Assist  (what it does): What is Tip-Up Assist and what does it do? – Wacom

      Screenshots below to find the setting:

      A
      andyt95788222
      Inspiring
      March 15, 2024

      The same for me. I use Sonoma 14.4 & have the newest version of Illustrator. It happens with trackpad and mouse too.

        A
        andyt95788222
        Inspiring
        March 15, 2024

        I can confirm that upgrading Rectangle Pro to the newest version solved the problem for me.

          G
          Gigabot
          Participating Frequently
          March 18, 2024

          How is this an answer to the wacom issue? And this cost money so not sure it makes sense. I will have to look

          K
          khetkhan28298196vg5b
          New Participant
          February 28, 2024

          Me too 

          A
          Alyssa23618378gkh2
          New Participant
          July 7, 2023

          Hi - did you find an answer to this? I am having the same problem

          A
          Community Manager
          Anubhav MCommunity Manager
          Community Manager
          July 7, 2023

          Hello @Alyssa23618378gkh2, @Erinn30946469kb6h,

           

          Sorry to hear that you're having trouble using your Wacom device with Illustrator. Would you mind trying to turn off Windows Ink under the tablet settings (https://support.wacom.com/hc/en-us/articles/4406612296727-How-to-adjust-Windows-Ink-settings-on-your-computer-) and checking if it helps? Also, try removing all Wacom drivers and reinstalling the latest ones (https://support.wacom.com/hc/en-us/articles/1500006264601-How-do-I-uninstall-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet-Pen-Display-or-Pen-Computer-) and share your observations.

           

          Looking forward to hearing from you.

           

          Thanks,

          Anubhav

          H
          Heather23914568mbgu
          New Participant
          August 7, 2023

          I'm having the same issue in Adobe Illustrator and InDesign on a MAcbook Pro running Mac OS Ventura 13.5. Installing a new Driver has not helped. Turning off Windows Ink in settings isn't an option since I'm not on a PC. When I "select" art or text in Illustrator or InDesign, the art or text immediately shifts, and you have to hit undo to correct that movement. When you click to select, or want to select multiple objects, they all move instead of remaining right where they are so you can change color for example or group objects. Please help!

            Srishti Bali
            Community Manager
            Srishti BaliCommunity Manager
            Community Manager
            April 20, 2020

            Hi there,

             

            Sorry about the delay. If I get it correctly there are 2 issues.

            1. Unable to move objects with Mouse.
            2. When you select objects with Pen, they get moved automatically.

             

            I am hopeful that these issues were fixed. If not, please try resetting Illustrator preferences and let us know how it goes:

            • Close all Adobe applications.
            • Go to Location C:\Users\user\AppData\Roaming\Adobe
            • Rename Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings folders.old
            • Launch Illustrator from the Creative Cloud.
              Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders. 

             

            Regards,

            Srishti

            B
            BassliceAuthor
            New Participant
            May 9, 2020

            Hi. Thanks for the reply. I think I didn't explain well.  I can select objects with the mouse pointer or pen. (1) the mouse pointer works fine. (2) The problem is that as I select with the pen, the object moves slightly as soon as I touch it. Sometimes I just want to select an object to modify it, not to move it. I am begining to suspect this is just how it is to work with a pen. Not a great feature.

            Basslice

              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices