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Hi All, when opening multiple illustrator files with large linked images, Illustrator seems to replicate and position (and scaled) images from within the file, sometimes even duplicating existing links. Each link in the file is accompanied by an extra image which Illustrator prompts to be relinked upon opening the file. This has only started occuring after updating Illustrator to 27.4.1.
Wondering if any one else has this issue and hoping this bug gets fixed.
Thanks
Try changing this setting, it solved it for my colleague.
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Never seen this or seen it mentioned in this forum.
Did you already do the obvious? Reboot the computer, reset the preferences (which will erase your settings)?
Where are the files located, where are the images located?
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At least I now know I'm not alone! It's like try to drive and someone keeps graping the steering wheel!
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Yes, it is sooo frustrating, slowing down my work by half...
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I’m having exactly the same issue. Unfortunately Adobe don’t seem to be offering a fix or even recognising this is an issue. I work on multiple packaging files and it adds additional images and also imports additional images that are greatly scaled up on my designs.
Absolutely infuriating as I cannot keep removing these duplicates every time as theres just so many.
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I'm sorry to hear that. I spent over an hour with Adobe Support taking over my Mac to try and resolve the issue. They couldn't. Only work around is to only have one Ai file open at a time. Ridiculous. Hopefully they will fix it with the next update. If I still have a job by then!
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Several updates since this bug first materialised and it's still not fixed!
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I am having the same problem, everytime I have extra files opening, the images are unlinked and duplicated... It is soo time consuming when you need to relink everything, or close and open files repeatedly.
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Having the same issue also, I also get this error message. Hope they fix it soon.
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Hi everyone, I have the same issue as well. Very annoying and time-consuming. I found out recently that I only have this problem when I have multiple AI files open at the same time, but if I open the file without any AI files open, it will open without this issue. Hope Adobe fixes this soon.
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Did you already tryresetting the preferences?
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@Duncan295999878otv schrieb:
Safe to say both I, and Adobe support, have tried everything - to no avail.
Several reinstalls, preference resets, three Illustrator updates, and still the only work around I have is to just have one AI file open at a time.
Which massively impacts my productivity.
Did you report it on https://illustrator.uservoice.com
That would be important. And any additional info you might have.
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This happens to me EVERYTIME I open an illustrator file. It happens even when I have no other files open (as some people have stated might be a workaround). It's so frustrating hving to spend 10+ mintues cleaning up the file and relinking before I can even do any work on it.
It seems that all the links get placed multiple times and enlarged over my artboards. I always get the same error message. And then my accurately placed links become pixelated and have several duplicates sitting on top of each of them. See attached screengrabs.
Thank you for posting this– it's the first time I'm seeing someone with the same issue on here and I've been dealing with this for about a year now. Multiple people in my company are also having the same issue, with no resolution. In the past, uninstalling and reinstalling Illustator used to work for a bit but it's recently gotten so much worse. Hoping someone can finally find a fix!!
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The exact same thing is happening to me! Unchecking the "Optimize File Open and Save..." mentioned above unfortunately doesn't work for me either. Please Adobe, help us! 🙂
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According to your other post, you suspect a Monotype plugin causing this.
Maybe others in this post can check if they have that plugin installed.
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Try changing this setting, it solved it for my colleague.
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Yes this works! So far so good... will report back.
THANK YOU!
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I may have spoke too soon... it worked for a little whilte- but it's right back to it's okay shenanigans. This is SO frustrating.
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Yes I tried it too.
No joy.
I live in hope that Adobe will resolve this in an update at some point.
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I see this is happening to a few people in this thread. Questions I have:
Illustrator system requirements | earlier releases
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In our case, we are running MacOS, latest version of OS and Illustrator. The data is on a Synology file server, connected through 1GBit local network over smb protocol.
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We are having the same issue on both Illustrator 2023 and illustrator 2022.
We experience it working both from a cloud server - Egnyte and working locally with all files saved and relinked to desktop.
Its really infuriating and has been going on for a year or so now.
All our Macs are up to date and the Illustrator versions (both 2022 and 2023) have the latest updates.
We work on a packaging artworks and this is causing us lots of problems. in files where there should only be 4 linked images we currently have 6copies of each linked image - sometimes they dont duplicate in the same layer but randomly appear in other layers.
Even when we remove the extra lined images some of them appear as low res or pixallated images so we even have to go into the links window and relink every link...
We tried the solution above abut it did not work.
Adobe needs to sort this out soon!
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After many discussions with Adobe support there only solution is to work from your local computer.
Apparently Illustrator CAN NOT work with files and links stored on
- Cloud server
- Local network server
- NAS drive
Their only solution was to package the job from the server onto the local computer (desktop) and ensure all the links are reading from the local links folder. THen when you have finished working on the file - reupload it to back to the server. Everytime you want to make a change you have to repeat the above steps.
This is a rediculous situation.
The solution of copy all the files off the server, relink locally and then resave back onto the server causes too many problems in the modern ways of working.
It is madness that when more businesses are working hybrid and have changed their systems to cloud based, Adobe decided, a year ago, to do the opposite and make life even harder and more challenging by changing how Illustrator worked.
Illustrator worked fine before and was able to work with files on a server with no issues.
We have now reverted to Illustrator 2021 (V25) as this is the only version where we do not have the links issue, but this version is not supported with updates from Adobe and probably will start having issues as the MAC OS updates...