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ramzam82
New Participant
April 13, 2012
Question

Out of memory error in Illustrator CS5

  • April 13, 2012
  • 3 replies
  • 47623 views

Giving me 'insufficient memory was available to complete the operation' when trying to place and image (jpg ~23mb) inside a .ai file which is just a few KB large.

Laptop has 6GB physical RAM and 1GB virtual RAM.

Any ideas how to get around it?

    This topic has been closed for replies.

    3 replies

    W
    webeedesigner
    New Participant
    May 3, 2013

    Illustrator some time display, does not have enough memory to display your page, insufficient memory, in fact you do not indeed a bigger memory and disk space.

    Do it as I do. Go to Preferences > Plug-ins & Scratch Disks, in the Scratch Disks  is set to one of your local disk, select another disk as secondary disk.

    Restart illustrator. You will never face "not have enough memory" dialog.....Cool isn't it. 

      H
      helpdeskcorwik
      New Participant
      November 8, 2013

      Hi

        We have one user in the company that is having the out of memory issue but with CS6. We have reinstalled on fresh OS and reinstalled everything. So my question are the following?

      #1 is this a jpgeg issue, being to large

      #2 Is the a jpgeg issue being in a different location (possiably on the network, which I know is a gray zone)

      #3 is it an cs6 installation/setting issue?

      Let me know if you need a log file

      Thank you

      Michael

      G
      Geoski
      New Participant
      April 18, 2012

      I'm having the identical problem.  It's the first time I've used Adobe Illustrator CS5, v. 15.0.2 on a new PC.  I'm only trying to place an 18MB jpg on a previous ai file after deleting a different jpg from that file.  But, "insufficient memory was available to complete the operation." My PC has 250 GB free on the main hard drive, 16GB RAM, and is 64bit, Win7.  It's not the hardware that's the limiting factor.  Any solutions?

      Mylenium
      Mylenium
      Brainiac
      April 19, 2012

      The limiting factor is AI's memory management. And file size on disk doesn't mean anything. An 18 or 22 MB JPEG can easily expand to 2GB uncompressed and then you already break AI's measly 2GB limit. no way around it.

      Mylenium

      G
      Geoski
      New Participant
      April 19, 2012

      Closing AI completely (and also rebooting) temporarily gets around the issue.  But what's the permanent solution?  Is there a preferences setting to give it more memory?  Is there a way to permanently compress a jpeg so it doesn't blow up inside AI?

      MW Design
      MW Design
      Inspiring
      April 13, 2012

      Hello ramzam,

      If the JPG file is 23 megs on disk, then uncompressed it is going to be 75 megs or so uncompressed. Still, that doesn't seem too large.

      Load it into PS or another image editor and save it as a TIFF and then try placing the TIFF.

      Take care, Mike

      G
      Gustavo Del Vechio
      Inspiring
      April 13, 2012

      Hi Ramzam

      Could you please describe me 2 things?

      What´s the dimension in pixels of the image? And the color mode?

      Thank you a lot

      Gustavo.

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