paid for 2 months but still invalid

[el93234251]

Hi, please help. I have already paid for 2 months and still an ongoing plan. However, I'm unable to sign in, sorry, let me rephrase. I have sign in, but it prompt me to BUY illustrator.. WHY? i already bought. what is the problem???

[federico platon]

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html