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Placed bitmap tiffs no longer working

New Here ,
Jun 04, 2024 Jun 04, 2024

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Placed bitmap tiffs are no longer working for me. When I place the image it looks correct but when I move it around, add a mask, try to change color, etc. it inverts it or fully glitches the image. See attached.

 

Any help is much appreciated! 

 

Screenshot 2024-06-04 at 10.55.31 AM.pngScreenshot 2024-06-04 at 10.55.09 AM.pngScreenshot 2024-06-04 at 10.54.52 AM.png

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Bug , Import and export , Performance

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correct answers 2 Correct answers

Community Expert , Jun 04, 2024 Jun 04, 2024

Does that look differently when you go into View > Preview on CPU?

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Community Expert , Jun 04, 2024 Jun 04, 2024

That is a workaround, before the update to 28.5 it worked fine with GPU (it still works on the same system in previous Illustrator versions).

Please add your vote here:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48471191-bitmaps-display-as-vertical-lines-in-gpu-preview-i

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Adobe
Community Expert ,
Jun 04, 2024 Jun 04, 2024

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Does that look differently when you go into View > Preview on CPU?

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New Here ,
Jun 04, 2024 Jun 04, 2024

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I think that fixed it! Thanks!!

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Community Expert ,
Jun 04, 2024 Jun 04, 2024

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That is a workaround, before the update to 28.5 it worked fine with GPU (it still works on the same system in previous Illustrator versions).

Please add your vote here:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48471191-bitmap...

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Adobe Employee ,
Jun 05, 2024 Jun 05, 2024

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Hello @AWHIZ,

Sorry to hear about your experience. Would you mind sharing a screen recording of your exact workflow, the version of the OS/Illustrator installed, and public links to sample files so we can check this on our end?

Looking forward to hearing from you.

Thanks,
Anubhav

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Community Expert ,
Jun 05, 2024 Jun 05, 2024

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