Skip to main content
Participant
November 20, 2024
Answered

Placing PNG in Illustrator doesn't have transparent background

  • November 20, 2024
  • 3 replies
  • 1651 views

Does anyone know why my PNGs are showing up on Illustrator like this?  It shows a white background when it's on an artboard and a gray background when it's off the artboard. No problems when I open the PDF in Acrobat. The transparency is there on PDFs, but it's bugging me because I can't see the background.

 

This topic has been closed for replies.
Correct answer Ton Frederiks

Looks fine over here. I suspect your graphic card, since CPU preview seems to work for you.

3 replies

Monika Gause
Community Expert
Community Expert
November 20, 2024

Is that in a group?

Then some knockout group stuff could be happening.

But also try and View > Preview on CPU.

Participant
November 20, 2024

Not in a group. Previewing on CPU helps with the transparency and PNG viewing but would prefer previewing on GPU for overall smoother workflow. Not working with anything super heavy 🙂

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
November 20, 2024

Looks fine over here. I suspect your graphic card, since CPU preview seems to work for you.

renél80416020
Inspiring
November 20, 2024

Bonjour,

Affichage > afficher le damier de transparence

<MAJ><CTRL>D

Ou placez un objet en arrière plan...

Kurt Gold
Community Expert
Community Expert
November 20, 2024

Can you share this .png file?

 

Also, which version of Illustrator are you using? What operating system?

Participant
November 20, 2024

Illustrator version 29.1 and Windows 11

Kurt Gold
Community Expert
Community Expert
November 20, 2024

Placing your sample file over a coloured background looks alright.

 

 

If that doesn't work for you, you may share the entire Illustrator file including the embedded .png file, so one can have a look.