PNG Problems: Illustrator 2018

[M_G6]

After installing Illustrator 2018 yesterday, I can no longer export a vector file as a high resolution PNG file! And any attempt to increase the PPI in the dialog Export box has no effect on the final product, no matter how high a number I enter into the box. What happened here? I tried a TIFF export, and that looks good. It only seems to happen when I try to export my vector art as a PNG (transparent background). Any suggestions? Or is this a glitch?

[MrsBlackhart]

Whoa, weird! Thank you for doing that, however. It's weird that it increases the size, since I started out with a document at 300DPI, 7000x7000px.

Wouldn't opening it up in Photoshop as 72dpi ruin the resolution when changed to 300dpi?

[Ton Frederiks]

Illustrator files do not have a resolution. The ppi for  a document you see is for Raster effects and does not influence vectors.

Illustrator gives a pixel the size of a point: 1/72 of an inch, 72 ppi per inch.

If you increase the resolution Illustrator increases the amount of pixels.

The resolution in Photoshop can be changed without changing the amount of pixels if you turn off resampling. The only thing that changes is the print size.

[Ton Frederiks]

This society6 page

society6 Seller's Guide – Society6

uses pixel dimensions and calls it resolution (to confuse their suppliers I suppose).

[MrsBlackhart]

Ahhh. Okay, thanks so much, Ton!

[michellehcouch]

I'm still have the problem and I'm all up to date...Help!

[Om Nath Jha]

Hi Michelle,

Do you mean you are not able to export PNGs in any other resolution than 72 PPI? If yes, would you mind double checking if the Illustrator version you are using is 22.0.1?

Regards,

Om

[michellehcouch]

I have 22.0.1 but I have to make the ppi 600 to get the edges to be crisp in Powerpoint.

[Om Nath Jha]

That could be a different case. This was a bug reported in AI CC 2018 (Version 22.0.0) where in PNGs were not exporting to any other resolution than 72 PPI. Error exporting as PNG

Regards,

Om

[michellehcouch]

I have done that and it is still not working.

[davidirwin]

Hey guys,

Updated to AI v. 22.0.1 and I am still seeing the issue. Also the script no longer works for me as it is saying line 1 has an error.

key = ‘plugin/PNGFileFormat/Resolution’

app.preferences.removePreference {key}

app.preferences.setRealPreference {key, 300.0}

This is the correct script right?

[Monika Gause]

davidirwin  schrieb

Hey guys,

Updated to AI v. 22.0.1 and I am still seeing the issue. Also the script no longer works for me as it is saying line 1 has an error.

key = ‘plugin/PNGFileFormat/Resolution’

app.preferences.removePreference {key}

app.preferences.setRealPreference {key, 300.0}

This is the correct script right?

Did you try and reset your preferences manually?

We are really talking about this issue, not just the usual rasterization that happens in PNG?

[Ton Frederiks]

600 ppi for a presentation program like PowerPoint, meant for screen?

Are you sure?

[michellehcouch]

I'm saying that is the only way to get it to not look fuzzy around the edges.

[Ton Frederiks]

Can you show an example?

[JodiWeakland71]

Hi there,

I am not seeing the latest Illustrator update on my apps list. Do I need to be running High Sierra in order to get 22.0.1? I've done 'check for latest updates' and it says everything is updated (all Adobe programs are closed).

Thanks,

[PhilRobinson]

Yep. In order to install 22.0 you need High Sierra

[JodiWeakland71]

I'm still running El Capitan. Oy vey. Thanks.

[Doug A Roberts]

no, you need El Capitan and up.

[JodiWeakland71]

Okay, if I have El Capitan then -- why can't I get the 22.0.1 update?

[Doug A Roberts]

what AI version are you on now?

[JodiWeakland71]

I'm on 22.0.0, And just updated to High Sierra. There is no option for me to update App to higher number???

Still having the same issue - PNG is blurry when  importing into Word...

[PhilRobinson]

OK....SORTED! I asunder the impression I needed High Sierra to access 22.01 as there was no option to update in my Creative Cloud settings....WRONG!!!! (Not touching H/Sierra for a few months yet by the way...)

This morning I have UNINSTALLED Illustrator 22.0... and then REINSTALLED it.

Only took a few minutes.

Guess what? I now have version 22.01!!!

[Instalacion ilustrator]

I have the Illustrator version 23.0.2, restored the preferences and I have the same quality problem in the export, in addition to installing the script recommended and does not work, what can I do?