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PNG with transparent background, placing into Illustrator with white background.

Community Beginner ,
Apr 26, 2020 Apr 26, 2020

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I'm placing a PNG file with a transparent background into Illustrator and it's showing a white background in the file. I've managed to remove the background again by selecting the 'Opacity & Mask Define Knockout Shape' tick box in the Opacity settings (image below)

Screenshot 2020-04-26 at 18.15.43.png 

 

However, when I save the file as an PDF, the white boxes re-appear (image below)

Screenshot 2020-04-26 at 18.18.57.png

Can anyone please help to find a solution to this issue or know what the problem could be?

Thank you!

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Draw and design , Import and export , Tools

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correct answers 1 Correct answer

Community Beginner , May 08, 2020 May 08, 2020

I have found a fix for the saving issue, it has something to do with Adobe Acrobat and saving as a PDF - Acrobat 5 PDF 1.4..... As soon as I've reverted to a legacy format Acrobat 4 PDF 1.3 it's saving without a white bounding box! Weird but works!

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Community Expert ,
Aug 29, 2023 Aug 29, 2023

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Please show screenshots. Exactly what are you doing step by step?

A new thread might be a good idea, because this one is already a mess.

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Community Beginner ,
Nov 18, 2023 Nov 18, 2023

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Also having same problem - have tried as PSD, as PNG, CMYK, RGB - the file is transparent in Illustrator but the image files have a white background when exported as EPS and placed in Indesign or opened in Photoshop. The only workaround is to export from Illustrator as PNG - but I need to have vector file so that doesn't solve the problem.

First image shows Illustrator file (clearly with transparent background); second image is the EPS file.

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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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An EPS cannot be transparent.

Try PDF instead.

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Community Beginner ,
Nov 18, 2023 Nov 18, 2023

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Same problem - workarounds tried RGB vs. CMYK color space, PNG vs. PSD file - no luck. Image placed into Illustrator has transparent background - when exported or saved as EPS the images have white background. All settings are checked for transparency. Only workaround is to export as PNG - but I need a vector file.

First screenshot shows AI file (transparent), second shows EPS (white background on the two flags).

  

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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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Just place the Illustrator file in InDesign.

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Explorer ,
Nov 30, 2023 Nov 30, 2023

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By default (and i dont know why doesnt make any sense to me), illustrator as white background as colour. you must go to asset export panel > Format settings and then in background colour > Transparent

 

PedroHOliveira_0-1701346150142.png

 

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