Problem with Adobe Illustrator 2022 not saving files in ai format

Forum|Forum|3 years ago
February 5, 2022
14 replies
57519 views

I have had the saivng problem since I upgraded to 2022.

suddenly I have the saving problem, so then I have tried uninstalling and reinstalling, but it's still not working. I think I cannot save files in only .ai formant.

the error box says "Illustrator tried, but could not save the file "file name .ai". Click "Learn More" to try alternate options for saving your file."

This happens with all files when I try to save in .ai format either files are included fonts or any illustration.

Please help me with that I use Adobe Illustrator for my business I need to use this ASAP.

Correct answer Alisa Värikäs

Sorry for the late respond and missing information on my previous message, hope your holidays went well!

I tried the "file handling" and reinstalling if i remember correctly. But now after updating my computer (macOS Ventura 13.1.) and it seems the problem got solved - I'm able to save files now 🙂

Thank you for your advice!

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A

amandah36471843

New Participant

Everytime I 'save as' in illustrator I get this message "Illustrator tried but could not save the files" - I am rubbish at trying to sort this knid of thing out, please can someone help. I am running Mac OS Catalina 10.15.7 and my illustrator update are all recent.

I have treid unchecking the pdf compatible files box and this lets me save but it also means my thumbnalis are not visable, it just shows a load of text?

PLEASE can somepne help this is really frustrating

G

gianvitulano

Participating Frequently

Hi,

where are you trying to save your files?

AFMF

New Participant

I'm having this same issue just in the last few days. Illustrator v26.0.3. Mac Monterey OS v12.0.1. I tried copying and pasting content into a new file but no luck. Tried <shift><option><command><control> to reset preferences in Illustrator, again nothing. File handling preferences are all turned on. The only place I could save the files was to the cloud, could not save to my local drive.