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R
RPAA
Participant
August 4, 2020
Answered

"...Unable to save due to unexpected errors" after disabling beta option on CC2020

  • August 4, 2020
  • 1 reply
  • 1674 views

This is on a Macbook Pro. I have a user that works with files saved on our servers. Sometimes they would get the error "The specified network location is unavailable. Check your network connection and/or save your file to a different location." even though the computer was clearly connected to the server.

 

From a separate post we disabled "Optimize File Open and Save Time on Slow Networks (Beta)" but now every now and again they get the error "Illustrator is unable to save this document due to some unexpected errors". Once they hit "OK" and try to save again it's fine. 

 

Is this a settings issue or do we have to do something else? Thanks!

 

This topic has been closed for replies.
Correct answer Monika Gause

Illustrator has a known issue with networks.

Working directly on files that are located on networks is generally not advised.

https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

 

It works for a lot of people, but for some it just won't

1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
August 4, 2020

Illustrator has a known issue with networks.

Working directly on files that are located on networks is generally not advised.

https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

 

It works for a lot of people, but for some it just won't

R
RPAAAuthor
Participant
August 4, 2020

Ah, that's fair. Oh well, not the end of the world.

 

Thanks!

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