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Known Participant
December 2, 2019
Answered

Re: Unable to Save .ai File

  • December 2, 2019
  • 3 replies
  • 529 views

I have the same problem. unable to save .ai files. all files, not just some. simple to complex. all the same. i am able to save as .eps. this just started occuring around the last update: 24.0. I've deleted prefs. unistalled, re-installed, etc. ...

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    Correct answer Monika Gause

    It doesn't make a lot of sense to post issues with version 2020 into a thread that covers version 2017.

     

    But anyway, can you try this: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-ai-2020-v-24-unknown-error-while-saving

    3 replies

    Known Participant
    December 2, 2019

    i’m sorry if that disturbed you, but that was the thread that related most to my problem, and as it didn’t appear to be resolved i added my same issue to it. if you would rather suggest that i start a new thread, i’ll do that next time.

    the update appears to have resolved the problem. thanks for that. It would be nice to have the application debugged prior to release. i guess adobe saves a few bucks and has us de-bug it for them.

    Stan Schloesser
    Creative Director
    ROSEDESIGN

     

     

    [Address, phone, and other personal information removed by moderator for your protection and privacy. This is a public forum.] 

    jane-e
    Brainiac
    December 2, 2019

    Hi Steronpean,

    I’ve moved this to its own thread.

    Jane

    Monika Gause
    Monika GauseCorrect answer
    Brainiac
    December 2, 2019

    It doesn't make a lot of sense to post issues with version 2020 into a thread that covers version 2017.

     

    But anyway, can you try this: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-ai-2020-v-24-unknown-error-while-saving