Recently noticing errors when moving objects around in Illustrator, especially while holding shift

[matth29187910]

Recently noticing errors when moving objects around in Illustrator, especially while holding shift, and especially when zoomed in. Im trying to design logos, working with moving objects to create shapes and the object keeps clicking back to where it was before I moved it and its making this popping noise, twice, every time. It is super frustrating and has only been happening recently. Anyon else experiencing it? Driving me nuts!!

[Monika Gause]

Which Illustrator version and which system exactly is it?

There are some known issues with Monterey 12.3 and a Magic mouse.

[matth29187910]

Oh no! I didnt know that. I am using Monterey 12.3, Adobe Illustrator CC 26.1, and a Magic Mouse 2. This must be a new issue, right?

[Monika Gause]

It has emerged with the update of both Illustrator 26.1 and Monterey 12.3

Does it work better with a different mouse?

[matth29187910]

I dont have another type of mouse unforuantely. I'm pretty loyal to the Magic Mouse. I ahven't tried trackpad on my laptop but I guess I could. Any thoughts/word on if Apple is aware and if theyre goign to fix it? Does this issue have a name? Appreciate your help/time!

[Monika Gause]

Adobe and Apple are both aware and working on a fix.

There should be a thread on http://illustrator.uservoice.com

Please vote on it, so you will be notified of the progress it's making.

[matth29187910]

Thank you!

[udderball]

This is not only affecting Monterey 12.3. I'm not sure why you keep repeating this false info.

[Anshul_Saini]

Hi @matth29187910,

We are sorry for the trouble. This issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to update and let us know if the issue persists.

Regards,

Anshul Saini

[MonogramCreative]

Hi, this is still happening. I'm running illustrator 26.4.1 on Monterey 12.5. How can I stop this please?

[matth29187910]

Yes the new update just brought this issue back for me too!!!

[Anshul_Saini · Accepted solution]

Hi All, @matth29187910 @MonogramCreative 

We are sorry for the trouble. This issue appeared earlier in v26.1 and later got fixed in v26.2.1, but it has resurfaced again.

The product team is aware of the issue & they have identified the issue and currently working on a fix. I would request you to upvote this UserVoice for updates and stay tuned for the updates.

In the meantime, you may install the older version of Ai v26.3.1.

Thanks & Regards,

Anshul Saini

#Marking it correct to highlight

[MonogramCreative]

Thanks Anshul - I'll give that a try. 

[Redjyll28804882unzh]

still having problems even in the lower version :<

[Anshul_Saini]

Hi @Redjyll28804882unzh,

I'm sorry to hear that you are still facing issues even after downgrading Illustrator. Would you mind sharing more details about the error you encountered while moving objects around in Illustrator? It would be really helpful if you could share the reproducible steps, a screenshot of the error, or a screen recording demonstrating the issue and confirm the exact version of Illustrator you are using, along with your OS information.

Looking forward to hearing back from you soon.

Thanks,

Anshul Saini

[Anshul_Saini]

Hi @MonogramCreative @matth29187910,

We are sorry for the inconvenience caused by this issue. I am glad to inform you that this issue has been addressed in the latest update, v26.5.

Please update and let us know if the issue persists.

Regards,
Anshul Saini