Skip to main content
thejundi
Participant
October 24, 2022
Answered

saving the illustrator file on my computer is not working , even with PDF .

  • October 24, 2022
  • 2 replies
  • 249 views

when trying to save the illustrator file on my computer , the save button is deactivated . this happens on my mac mini m1 . I updated the illustrator to the last version , but still the issue is appearing . the exporting is working file also the asset export feature is working .

This topic has been closed for replies.
Correct answer Anubhav M

Hello @thejundi,

 

Sorry to hear about this experience. Would you mind checking if Full Disk Access is enabled for Illustrator as suggested by Monika and relaunching Illustrator to see if it helps?

 

If the issue persists, kindly try running Illustrator under the root user account and share your observations.

 

Looking forward to your response.

 

Thanks,

Anubhav

2 replies

Anubhav MCommunity ManagerCorrect answer
Community Manager
October 24, 2022

Hello @thejundi,

 

Sorry to hear about this experience. Would you mind checking if Full Disk Access is enabled for Illustrator as suggested by Monika and relaunching Illustrator to see if it helps?

 

If the issue persists, kindly try running Illustrator under the root user account and share your observations.

 

Looking forward to your response.

 

Thanks,

Anubhav

Monika Gause
Community Expert
Community Expert
October 24, 2022

Does Illustrator have full disk access?