Scale, mirror or reflect tools doesn't keep settings anymore

Hi @michaelm1109555 

This behaviour seems to be similar to:

Bug report: Transformieren > Spiegeln (Bug report: Transform > Mirror)

was reported as bug here:

Illustrator.uservoice.com | illustrator-desktop-bugs | Transform > Mirror does not work properly  

You can also vote there.

(There are more threads here in forum, mostly with Mirror, Scale or Reflect Tool.)

I will collect yours and future posts here in forum:

Scale, mirror or reflect tools doesn't keep settings anymore 

Because of: this post was visited by Adobe Staff member @Srishti Bali 

Thanks for sharing the details. Please allow us some time to check this with Product team and get back to you.

It sounds to me like your preference file has become corrupted. If you had the setting for importing previous preferences and settings checked when you updated the program then that may be the key to your issue. Using preferences from a previous version often causes performance problems as the code used for the new version will differ from the previous version. I have found that starting each new version of Illustrator with the default preferences and then adjusting things all over again usually leads to better long term performance—despite the inconvenience of doing so.

To trash your preferences and resttore dafaults:

For Macintosh Users: The User Library folder in which Illustrator’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that Illustrator is closed and click on the desktop to launch a Finder Window (Command-N).With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe Illustrator <Version #> Settings” (earlier versions of Illustrator might just say “Adobe Illustrator”) and the file called “com.adobe.Illustrator.plist” and delete both that folder and that file. When Illustrator is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language>. Make sure that Illustrator is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

Hi @Gianni Muntoni 

Hier ist das Community Forum. Das ist eigentlich nicht der richtige Platz für Bug-Reports.

Besser, weil unter Mitwirkung von Adobe-Mitarbeitern:

illustrator.uservoice.com search filter=mirror 

Weiterhin wäre es extrem hilfreich, die genaue Illustratorversion anzugeben. Und auch eine deutlich detailliertere Problembeschreibung, auf welchem Weg genau du spiegelst (per Shortcut, per Werkzeug oder per Menübefehl) und Screenshots vom Verhalten und manchmal ist auch eine Beispieldatei sehr von Vorteil.

Did you reset the preferences when updating?

I am using the version 25.0, which is the newest I think.

Yes sometimes it workes as expected but most of the times not. This is an example. First I scale an object by a chosen amount, in this case 50%. But when I try it again, the numbers have changed completely. It even jumped from even to uneven. 8 out of 10 times it does something like this.

I am from germany, this is why the text in the boxes is all german but i think the numbers show my point.