Scroll through properties panel

[Timothy29321700vd4e]

Can someone please help me? I just started learning illustrator and I am just wondering why I have to scroll to find anything on my properties panel when all the videos I'm watching they don't have to do that. Here is a screenshot for reference. 

[Monika Gause]

Is this the latest version of Illustrator? Can you give us the number?

You could try and reset the preferences (which will erase all your settings)

[Timothy29321700vd4e]

I am on the latest verison 27.4 . I have tried to reset all prefernces, uninstall and reinstall, and

I have even downloaded older verisons and I can`t figure out why everytime it makes me scroll.

[barbara_a]

Try undocking the Properties panel. Hold down on the index tab on the panel that says 'properties' and pull it to the left to undock it.

[Timothy29321700vd4e]

This is what happens when i undock it. I have reset my preferences and it stays like this.

[barbara_a]

Well, you could try uninstall/reinstall using the Adobe CC Cleaner tool. That is not the same as a regular uninstall/reinstall. The Cleaner tool has a BAT file that can usually fix problems.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html