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New Participant
July 30, 2017
Answered

Shape builder tool not working

  • July 30, 2017
  • 11 replies
  • 76032 views

How come my shape builder tool is not working?

    Correct answer Ethereal_image5CAA

    Hey! I know this is like a very old thread but I was having a similar problem and no answer here helped me. However, for me, the reason why the shape builder tool wasn't working was that I had a mask active on my shapes (EVEN THOUGH IT WAS TURNED OFF, I HADN'T 'RELEASED' OR DELETED THE MASK). Releasing the masks (after deleting everything from the mask layer) solved the problem and I was able to use the shape builder tool as usual. So this is one of the things you might wanna check

    11 replies

    New Participant
    January 16, 2025

    Hello! I am also having trouble using the shape builder tool. I'm trying to make a rocket out of overlapping circles. The frist time I tried it it worked twice but not on all the elements I needed. Now I can't get it to work at all. I am creating my shapes, selected them, clicking on the SB tool and dragging through what I want deleted. Nothing happens and the shapes look the same. Help!

    Monika Gause
    Community Expert
    January 16, 2025

    In order to delete, hold down Alt while dragging.

    New Participant
    March 8, 2024

    Hello! I am also having the same issue! my shapebuilder is not working, please help!

     

    Monika Gause
    Community Expert
    March 8, 2024

    @Alessandra35939602nu98  schrieb:

    Hello! I am also having the same issue! my shapebuilder is not working, please help!

     


     

    Please show a screenshot of your selected artwork and the layers panel and tell us exactly what is not working.

    Inspiring
    March 4, 2023

    Hi, I know this is an old thread, but I've just had this problem and I managed to find a solution. 

    What I did was reset my workspace to default (Window- Workspace- Reset layout) and the shape builder tool was working again. Hope this helps someone! 

    New Participant
    April 30, 2022

    Same thing here, my shape builder tool always gives me a different shape from my actual shape drawn, a more curvy look and not a straight outline and also my lines get large whenever I create a new page

    Monika Gause
    Community Expert
    April 30, 2022

    Please show screenshots.

    New Participant
    August 9, 2021

    I just encounter this problem when working on circles and lines so even though I reset the preference it's no use.
    I solved my problem when I click Expand ( Object > Expand > Ok ) to my work.

    New Participant
    March 27, 2021

    why does it do this and how can I fix it. I am trying to move from illustrator to indesign but no matter what I try it doesn't seem to work out.

     

    Monika Gause
    Community Expert
    March 27, 2021

    Please create a new thread and tell us what you are trying to do.

    Ethereal_image5CAACorrect answer
    New Participant
    July 27, 2020

    Hey! I know this is like a very old thread but I was having a similar problem and no answer here helped me. However, for me, the reason why the shape builder tool wasn't working was that I had a mask active on my shapes (EVEN THOUGH IT WAS TURNED OFF, I HADN'T 'RELEASED' OR DELETED THE MASK). Releasing the masks (after deleting everything from the mask layer) solved the problem and I was able to use the shape builder tool as usual. So this is one of the things you might wanna check

    New Participant
    September 15, 2020

    This was my issue! Thank you for posting this! I was trying to edit some shapes inside of a clipping mask, and nothing was working.

     

    Please release your mask if you need to work with shapes contained within them. 

    New Participant
    May 25, 2022

    This worked for me! 😊 

    angelina_amsterdam
    New Participant
    February 7, 2019

    Maybe it's too late, but... I had an issue with a shaper, it didn't join two objects.

    Then I deactivated stroke and realized that there is a gap between shapes. With just a fill I was able to use shaper )

    wrensauer
    Community Manager
    Community Manager
    August 10, 2017

    Hi Terry,

    Were you able to get Shape Builder to work? Let us know if you need further assistance.

    Best,

    Wren

    New Participant
    August 11, 2017

    Hi Wren,

    My shape builder tool also is not working. No clipping masks, no stroke. Literally trying to combine a rectangle to a few other rectangles. I've restarted my computer and got it to work once out of about 100 tries. Nothing fancy at all. I'd rather use this tool then draw it out with the pen to ensure my die lines are consistent. Using the latest version of AI on CC - no updates available. Running macOS Sierra - 10.12.6.

    Thanks!

    Monika Gause
    Community Expert
    August 11, 2017

    454353252345234  schrieb

    Hi Wren,

    My shape builder tool also is not working. No clipping masks, no stroke. Literally trying to combine a rectangle to a few other rectangles. I've restarted my computer and got it to work once out of about 100 tries. Nothing fancy at all. I'd rather use this tool then draw it out with the pen to ensure my die lines are consistent. Using the latest version of AI on CC - no updates available. Running macOS Sierra - 10.12.6.

    Thanks!

    What exactly are you doing step by step?

    Please show screenshots of your artwork (and of the layers panel).

    Monika Gause
    Community Expert
    July 30, 2017

    terryg99113235  schrieb

    How come my shape builder tool is not working?

    How exactly are you using it?

    You need to first select your objects.

    Then use the shapebuilder tool

    If you did select your objects, then please go into the details about "not working".

    New Participant
    July 20, 2019

       For a moment i felt like are u watching me or what??anyways thanks for the comment.

    New Participant
    October 20, 2021

    haha.. this technique worked for me too. i didn't selected the objects. That's why its showing the disable symbol of shape builder tool.