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New Participant
October 27, 2022
Question

Share for review – comments no longer within working file

  • October 27, 2022
  • 2 replies
  • 2059 views

Really like the new Share for Review feature in Illustrator 2023, however it appears comments submitted within the reviewed PDF no longer appear in the working file once the file is reopened. It worked great yesterday however upon reopening the working file today I'm forced to create and share a new review link.

 

Is there a way to refresh the link within the working file so I'm able to see comments that were previously submitted?

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2 replies

ToddHec
Adobe Employee
Adobe Employee
October 27, 2022

Hi - are you still experiencing this?  I just tried this in Illustrator and I see the comments flowing back in. One thing to check, in the commenting panel make sure you've selected the review to see the comments associated with the review vs. the comments on the working file itself.

New Participant
November 11, 2022

Hi @ToddHec, sorry for delayed response. Somewhat still experiencing. The document isn't Cloud shared so the only incoming comments are by link only. My issue is the connection between the working file and the review link appears to become lost, and so rather than seeing previous comments I need to create a new review link entirely.

ToddHec
Adobe Employee
Adobe Employee
November 15, 2022

@ToddHec file is saved locally


okay - thanks. And are you doing anything else with this file - like renaming it, save-as, or moving it to different locations on your disk?  or do you simply open the file sometime after creating the link, and then you see that comments aren't flowing in and then see that there is no review link? 

sishamIAGD
Community Expert
October 27, 2022

Have you gone through all of this and checked if there is something that will resolve your issue?

https://helpx.adobe.com/uk/acrobat/using/sharing-pdfs.html

If not you may want to report a bug or request a feture here...

https://illustrator.uservoice.com/