Start Workspace in Illustrator CC 2017 missing

Forum|Forum|9 years ago
December 22, 2016
3 replies
7485 views

This question applies to both AI CC 2017 and Photoshop CC 2017 running on a MacPro, OS 10.12.2.

The Start Workspace in Illustrator CC 2017 is absent from Preferences and doesn't appear when the program starts. In Photoshop, the option is available and checked in Preferences, but the workspace does not appear at start. This behavior started a week ago. InDesign CC 2017 works fine.

Anyone know what gives?

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Correct answer Ignatius Fay

That's what mine says - 2017 release, 21.0.0

I got it! Believe it or not, the problem seems to have been a corrupted alias in the Dock. I tossed it out, replaced it, and all is fine.

Thanks for your assistance.

SatosMai

Participant

I have the same issue but nothing seems to solve the problem.

I deleted the alias, restarted the computer but the workspace is not showing up. Any other suggestions?

jane-e

Community Expert

What version and OS do you have, SatosMai?

jane-e

Community Expert

My workspace has disappeared now, too, with the update to CC 2018. I have done the above -- no old alias, restarted a few times, logged in and out of Creative Cloud, and the preference is checked. My Photoshop and INDD workspaces are there after this upgrade. Only Illustrator has disappeared. Suggestions?

Jan W,

Which workspace disappeared? Go to Window > Workspace and select Essentials or another Workspace. Then go back to Window > Workspace and Reset the Essentials (or other) Workspace. Does your workspace return?

Is that what you are asking?

If not, please post a screen shot.