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Starting Adobe Illustrator gives me blackscreen :(

Community Beginner ,
Dec 30, 2016 Dec 30, 2016

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Adobe Illustrator blackscreen.PNG

i've tried to reboot, uninstall and install... nothing works.

While it normally always worked, now it suddenly doesn't?

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correct answers 1 Correct answer

Community Beginner , Jan 03, 2017 Jan 03, 2017

The problem solved randomly by it self...

Maybe my Windows is once again corrupted.

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Community Expert ,
Dec 30, 2016 Dec 30, 2016

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Which version?

Which system?

Did you already restart the computer or rebuild the Preferences file?

What happened after it last worked?

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Community Beginner ,
Dec 30, 2016 Dec 30, 2016

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I use Windows 10 64bit.

And my Adobe Illustrator version is: 21.0.0 (64 bit) Adobe Illustrator cc.

At first, I couldn't edit Illustrator object colours, I uninstalled restarted and rebooted and suddenly Adobe Illustrator starts with a blackscreen.

And it basically kept it even after I uninstall the software.

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Community Expert ,
Dec 30, 2016 Dec 30, 2016

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Go to the top of your options bar and change your workspace from "Start" to "Essentials" or something else, it usually resets it.

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Community Beginner ,
Dec 30, 2016 Dec 30, 2016

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Thanks!

But if I go back to "start" I get a black screen again...

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Contributor ,
Dec 31, 2016 Dec 31, 2016

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hi.

option a) try full windows shutdown/restart. ref. (reply #10) Re: Illustrator "hangs" after it starts up

option b) if this didn't work  try to manually disable 'The Start Workspace When Documents Are Open' option, ref. (reply #5) Re: Illustrator "hangs" after it starts up

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Community Beginner ,
Jan 03, 2017 Jan 03, 2017

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The problem solved randomly by it self...

Maybe my Windows is once again corrupted.

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